Lead Maintenance Technician
Renewing Management, Inc.
Lead Maintenance TechnicianDo you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins.Position Summary:The Lead Maintenance Technician plays a key role in supporting the day-to-day maintenance operations of the apartment community. This position serves as a technical leader and point of reference for maintenance best practices to ensure work is completed efficiently, safely, and to company standards. The ideal candidate is a knowledgeable, reliable professional who leads by example and demonstrates a strong commitment to quality workmanship and resident satisfaction.Essential Duties and Responsibilities:Maintain the physical integrity of the community at all times, through proactive maintenance, early identification of potential issues, and effective problem resolution.Complete the most demanding and technical Service Requests.Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.).Help ensure the property meets or exceeds 7-day turnover and 48-hour work order goals.Complete and oversee all work orders and turnovers. Accurately assess maintenance requirements and timelines to ensure completion in accordance with Renewing Management standards and arrange contract services when necessary.Complete the preventative maintenance program.Serve as a technical resource for the maintenance team by working alongside peers, assisting with tasks as needed, and modeling best practices in workmanship and safety.Help coordinate specialty trades such as plumbers and electricians once appropriate authorization has been granted.Assist in collecting subcontractor bids, schedule subcontractor activities and inspect all subcontractor work, holding them accountable to the agreed upon scope of work.Identify and correct hazardous community conditions.Ensure safety protocol is being followed.Ensure adequate levels of inventory and order all materials for the property to operate effectively.Provide great customer service to residentsEnsure the maintenance shop is well organized and adequately stocked.Ensure employees have adequate hand tools to conduct work.Fill in for missing maintenance personnel when needed.Inspect buildings and grounds for deferred maintenance and repair.Ensure EPA regulations are being followed.Other duties as assigned.Skills and Qualifications:On-call availability on nights and weekendsGreat mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems, etc.Communicate effectively and courteously with residents, staff, and vendorsAbility to lead and direct othersAbility to self-direct and prioritize activitiesPositive can-do attitudeAbility to work in adverse weather conditionsHand tools necessary to do the jobEducation, Training and/or Experience:High school diploma or equivalent is required. Some college or advanced technical training is preferred.2 to 4 years of maintenance experience is required.EPA Type II certification is required.Physical Requirements:Constant need (66% to 100% of the time) to perform the following physical activities:Walking/Standing/On Feet: Move around to different apartment units for routine maintenance/repairsBend/Stoop/Squat/Kneel: Perform routine maintenance/repairs, pick up tools and needed equipment, etc.Climb Stairs: Complete service requests and make-ready needs for 2nd and 3rd floor apartmentsPush or Pull: Move equipment, appliances, open and close doors, etc.Reach Above Shoulder: Perform routine maintenance/repairs, stock and remove equipment, etc.Climb Ladders: Perform routine maintenance/repairsGrasp/Grip/Turning: Handle tools and equipment, perform routine maintenance/repairsFinger Dexterity: Handle tools and equipment, perform routine maintenance/repairsWriting: Inventory maintenance, complete requisition requests and required maintenance reportsLifting/carrying: Transporting and moving supplies: replacement parts, ladders, etc.Over 150 lbs. Rare need (less than 1% of the time)75 - 150 lbs. Occasional need (1% to 33% of the time)25 - 75 lbs. Frequent need (33% to 66% of the time)1 - 25 lbs. Constant need (66% to 100% of the time)NOTE: Lifting and carrying weights exceeding 50 lbs. is often accomplished with assistance from one or more people. Examples of the heaviest items lifted include washer and dryers, refrigerators, A/C units, abandoned sofas, etc.Vision Requirements:Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instruction from staff and residents, and see small detail when performing routine maintenance duties.Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach, such as overseeing assistants and observing problems throughout the property.Hearing Requirements:Constant need (66% to 100% of the time) to communicate with assistants, office staff, vendors and residents. Must use listening skills to diagnose needed repairs, etc.Speaking Requirements:Constant need (66% to 100% of the time) to verbally communicate with assistants, office staff, vendors and residents.Driving/Traveling Requirements:Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors. Rotating on-call status may occasionally require expedient travel to assigned property at a moment's notice. Pickups and deliveries to the corporate office may be required. Must have reliable transportation.Work Environment:Constant need (66% to 100% of the time) to work indoors.Frequent need (33% to 66% of the time) to work outdoors in all conditions, often for extended periods of time.Frequent need (33% to 66% of the time) to work in awkward and confining positions.Occasional exposure (1% to 33% of time) to paint fumes, solvents, adhesives, etc. Example: Apartments during/after make-ready.Reasoning Development Requirements:HIGH. Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate courses of action. Must effectively convey ideas, images, and goals to a diverse group of personalities.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Supervisory Responsibility:NoneBenefits:Our people are the organization's greatest asset. We are proud to offer a full range of employee benefits. This full-time position offers a competitive base salary with bonus potential, paid time off and paid holidays. This position is eligible to receive a 50% discount on the base rent of any home or apartment managed by Renewing Management. Optional medical, dental, and vision insurance coverage, as well as a 401(k) plan with 4% employer contribution are also offered.Equal Employment Opportunity:Renewing Management is proud to be an Equal Opportunity Employer. We do not discriminate in any employment policies or practices on the basis of race, color, religion, age, sex (including pregnancy), national origin,
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