Senior Manager - Vendor Management Office (VMO) (Memphis)

Position Summary






Overview
Deloitte Technology US (DT-US), an internal enterprise technology organization within Deloitte, is seeking a Senior Manager to lead the Vendor Management Office (VMO). This role serves as a strategic leader responsible for defining and executing the enterprise vendor management strategy across Deloitte’s technology ecosystem.You will lead a high-performing VMO function that drives vendor governance, financial optimization, performance management, and risk alignment across a complex portfolio of strategic technology partners. This role operates at the intersection of technology, finance, procurement, and risk, ensuring Deloitte maximizes value from its vendor investments while enabling innovation, scalability, and operational excellence.As a VMO leader, you will shape the future of vendor management through ServiceNow-enabled automation, AI-driven insights, and continuous capability evolution, aligning vendor strategy with enterprise priorities.
Recruiting for this role ends on September 30, 2026
Work You’ll Do
Lead the enterprise vendor management strategy across DT-US.Establish and evolve governance frameworks, operating models, policies, and standards across the vendor lifecycle.Advise the CIO, COO, and senior business leaders on vendor strategy, selection, and portfolio governance.Drive alignment across U.S. and Global VMO priorities and strategies.Build, lead, and develop a multidisciplinary VMO team spanning vendor governance, performance, financial management, and risk.Oversee end-to-end vendor lifecycle management, from onboarding through renewal or exit, while ensuring alignment with architecture, security, compliance, and risk requirements.Lead vendor portfolio strategy through major transformation efforts, including large-scale technology initiatives, mergers and acquisitions, and divestitures.Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation.Lead the enterprise VMO technology roadmap in ServiceNow, including Supplier Lifecycle Operations and Contract Management Pro, to advance automation, standardization, analytics, and AI-enabled capabilities.Own the third-party risk framework and partner across Procurement, Finance, Legal, Cyber, Risk, and Technology to strengthen vendor governance, manage risk, and inform long-term investment decisions.
A successful candidate would possess these skills:
Ability to work independently and collaborate as part of a teamEffective written and verbal communication skillsMeticulous attention to detail and quality of work productAbility to build and sustain professional relationshipsAbility to lead projects or workstreamsAbility to manage and prioritize multiple tasks in a fast-paced and dynamic environmentStrong interpersonal skills and professional demeanorAbility to meet deadlinesAbility to mentor and provide clear guidance to others
Qualifications Required
Bachelor’s degree10+ years of experience in IT vendor management, supplier governance, strategic sourcing, or enterprise technology operations2+ years experience leading or transforming a Vendor Management Office or similar governance function in addition to working on the budgeting, forecasting and cost optimizations of VMOs8+ years vendor lifecycle management, performance governance, and financial management1+ years recently working with ServiceNow Supplier Lifecycle Operations (SLO) and Contract Management Pro as core VMO platform modulesBachelor’s degree in Business, Finance, Information Systems, or equivalentLimited immigration sponsorship may be availableAbility to travel 0-10%, on average, based on the work you do; this role is predominantly remote with the option to work from home or a nearby Deloitte office
Preferred
Proven ability to lead teams and influence senior stakeholdersStrong strategic, analytical, and problem-solving skillsExecutive communication and presentation skillsExperience in large-scale enterprise IT environmentsExperience leveraging AI, predictive analytics, or automation in vendor managementFamiliarity with third-party risk management frameworks (TPRM)Experience with IT financial management, chargeback/showback modelsExperience developing vendor market intelligence and benchmarkingMBA or equivalent graduate degree
Why Join DT-US?
DT-US powers the technology ecosystem behind Deloitte’s U.S. businesses. You will join a forward-looking organization focused on innovation, operational excellence, and scalable governance models that enable enterprise transformation.This is an opportunity to lead and shape a critical enterprise capability, driving measurable impact across vendor strategy, financial performance, and technology delivery.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,100 to $208,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. 
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Requisition code: 356041


Job ID


356041
Client Contracts and Procurement
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