Senior Business Analyst (Supply Chain)

GENERAL PURPOSE

The Senior Business Analyst is responsible for working on projects, assignments and problems of medium to large scope with some instruction from project or department leadership. Areas of focus include information management, relationship management, development lifecycle, technical operations and project management activities.

The base salary range for this role is $96,700 – $146,050. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS

• Project Management –
o Gather and document project risks and provide recommendations to project leadership or management on longer-term solutions.
o Gather and document project status updates from responsible parties and present to project leadership or management.
o Collect and consolidate data from responsible parties to be used for reporting and dashboard creation.
o Gather, create, and perform data analysis on test data using a relational database management system.
• Information Management: Create and analyze process flow documents of diverse scope by networking with users.
• Relationship Management –
o Document functional and other requirements based on customer or business partner feedback on moderate to complex projects.
o Support Operations within the distribution center. Troubleshoot and document issues reported and provide timely responses to questions raised with existing functionality for systems operating in the supply chain IT space
• Development Lifecycle –
o Drive test execution throughout all phases of testing (i.e. unit, end-to-end, integration, performance, operational readiness, user acceptance.) for medium to complex projects.
o Lead documentation activities for assigned deliverables including test approach, test scenarios, test cases/conditions, test scripts, and test results.
o Develop the understanding of strengths/limitations of various tools and technologies available.
o Suggest alternate methods of data gathering and/or data presentation.
• Technical Operations –
o Collaborate with key stakeholders to define the release and deployment plans.
o Lead post deployment validation as instructed by project leadership or management.

ESSENTIAL FUNCTIONS (cont.)

COMPETENCIES

Collaboration

Leading by Example

Communicates Effectively

Communication

Ensures Accountability & Execution

Manages Conflict

Business Acumen

Plans, Aligns & Prioritizes

Organizational Agility

Listening

Customer Focus

Integrity & Trust

Learning on the Fly

Composure

Approachability

Dealing with Ambiguity

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• 6-8 years’ experience in the IT field or equivalent work experience
• Ability to understand and apply instructions and/or suggest alternate proven methods to move projects forward
• Ability to follow established practices, policies and procedures
• Ability to build stable working relationships
• Strong communication skills
• Very strong understanding of productivity suite software (i.e. Microsoft Office)
• Strong analytical skills
• Able to create intermediate to complex analytical solutions
• Ability to take an abstract analytical problem and break it down into actionable tasks

PREFFERRED QUALIFICATIONS:
• Suitable level of supply chain retail business knowledge 
• Warehouse Management application knowledge preferable
• Project Management skills and experience
• SQL Query data analysis and data/ process flow diagram skills

EDUCATION / CERTIFICATIONS

• Undergraduate degree or equivalent work experience in information systems, computer science, or a related technical discipline

PHYSICAL REQUIREMENTS

Consistent timeliness and regular attendance

However, this role can perform duties effectively using a combination of in-office and remote work

Job requires ability to work in an office environment, primarily on a computer

Occasional Requirements: Job occasionally requires bending, kneeling, reaching, and lifting boxes up to 50 pounds

Requires ability to ascend/descend stairs

Requires ability to frequently walk throughout distribution centers (approx. 2 million square feet in size) to observe and support users

Requires ability to hear\communicate in a noisy environment

Requires frequent standing and walking for lengthy periods of time

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

Vision requirements: Ability to see information in print and/or electronically

SUPERVISORY RESPONSIBILITIES

N/a