IT Support Analyst II

IT Support SpecialistPerforms IT support activities related to client interfacing and internal applications, systems, and hardware support and may interface with the client or internal users on related problem resolution providing up to Tier II support. Provides up to Tier 2 level troubleshooting of hardware/software on MS Windows-based networked PCs. Performs hardware installs and configurations of PC and/or Unix systems. Manages numerous administrative tasks, including but not limited to: physical inventory, online monitoring and creating reports. Creates and maintains MS Windows domain accounts. Troubleshoots operating systems and network issues on desktop PCs and servers. Performs basic UNIX functions including but not limited to evening backup tape processes. Mentors and cross-trains IT or CDK personnel. Maintains web pages using an HTML editor. Performs other related duties as assigned.This role is 100% onsite in Hoffman Estates, Illinois.Skills:4 - 8 years of experienceEducation:Completed High School (Diploma or GED)Languages:English (Speak, Read, Write)Required:IMAGING SYSTEMSINVENTORYIT SUPPORTMENTORSPCSAdditional:ADMINISTRATIVE TASKSPROBLEM RESOLUTIONCountry: United StatesState/Province: IllinoisCity: Hoffman EstatesAddress: 1950 Hassell Road, HOFFMAN ESTATES-1950 HASSELLPOSTAL CODE: 60169100% on site.Start Date: 05/01/2023Hours Per Week: 40.00Est. End Date: 10/06/2023Hours Per Day: 8.00Schedule Notes: Days Per Week: 5.00Position still not filled was supposed to start in May. 6 month contract.Rate Application: Per HourCurrency: USDSupplier FLSA Classification: N/A