Senior Demand Planner

Job Description

Job Description

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. 

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

The Senior Demand Planner drives execution of planning strategy within owned categories, applies and reinforces forecasting approach, drives cross-functional alignment, and develops team capability and members while owning complex planning outcomes. This individual will also coach and develop planners and associates on forecasting, KPI management, and decision-making.

In This Role

• Develop advanced demand forecasts and define forecasting methodologies across owned categories, proactively identifying risks and opportunities
• Own a category portfolio contributing 25%+ of total business volume and drive performance against key operational and financial targets
• Drive KPI performance across forecast accuracy, inventory turns, aged inventory, excess inventory, and product availability; implement corrective actions to improve results
• Lead category-level promotional and markdown planning strategies while coaching planners on execution effectiveness and business impact
• Develop and execute risk mitigation and corrective action plans to manage KPIs
• Lead product lifecycle planning, including end-of-life (EOL) and new product introduction (NPI) strategies, and make recommendations on complex planning decisions
• Manage purchase order and receipt flow; partner with country managers and international materials teams to identify, escalate, and resolve supply risks
• Drive cross-functional alignment across Merchandising, Sales, Marketing, and Supply Chain by translating business insights into actionable planning strategies
• Serve as the escalation point for data and system issues and lead continuous improvement initiatives across planning processes, tools, and systems
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

Leadership and Team Management 

• Supervise and lead employee(s), with accountability for performance, development, and delivery outcomes 
• Provide ongoing coaching, targeted training, and mentorship to develop team members' capabilities, ensuring skills and knowledge align with role expectations and evolving business needs 
• Monitor team performance, provide constructive feedback, and ensure alignment with company standards and expectations 
• Promote a positive and collaborative team environment, encouraging employee engagement and teamwork 
• Foster strong communication within the team, ensuring clarity of roles, expectations, and goals 
• Identify and address skill gaps or performance issues promptly, implementing development opportunities and support plans as needed 
• Encourage innovation by involving team members in problem-solving and process improvement initiatives 

Key KPIs

• Category-Level BOP and EOP Inventory Optimization
• Sell-Thru
• Inventory Turn Improvement Across Sub-Categories
• Strategic Open to Buy (OTB) Management and Variance Analysis
• Category-Level SKU Productivity and Rationalization
• Team Performance Metrics and Development Progress

The Ideal Person

• 5+ years of experience in planning, inventory management, or buying roles
• 1+ year of experience in a leadership or supervisory capacity
• Bachelor's degree in Business, Data Analytics, Supply Chain Management, Merchandising, or a related field (or equivalent experience)
• Advanced proficiency in ERP systems (e.g., NetSuite, D365, SAP) and demand planning tools, with strong Excel skills (including pivot tables, VLOOKUP, and advanced functions)
• Experience with data visualization tools (e.g., Power BI, Tableau) and familiarity with advanced analytics techniques
• Strong leadership and team management skills, with a proven ability to mentor and develop junior team members
• Excellent analytical skills with a focus on synthesizing data and translating insights into actionable strategies
• Strong business acumen and understanding of inventory metrics, financial planning, and cross-functional operations
• Experience leading cross-functional projects and driving process improvements in dynamic environments

About Four Hands

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home. 

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

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