Information Technology Specialist

DutiesPerforms a variety of functions in a staff management environment involving the operations of IT systems with complex designs.Incumbent leads by example in defining a customer service culture to ensure that all customers are treated with respect and civility.Plans and carries out difficult and complex assignments and develops new methods, approaches, and procedures, and provides advice and guidance on a wide range and variety of IT issues.Analyzes alternatives and recommends solutions relating to the complete life cycle for information systems and information systems components.Reviews general business and functional requirements that support the need for systems and recommends solutions or alternatives.