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Knowledge Management Program Manager

VirtualVocations

Aloha, OR

Guiding the NVIS Knowledge Management initiative, the full-time Knowledge Management Program Manager will define the strategy and governance model, develop the Knowledge Base platform, and drive organization-wide knowledge adoption while working remotely. Key responsibilities Define and lead the long-term strategy, roadmap, and governance model for the NVIS Knowledge Management program Guide the creation of the Knowledge Base platform as the definitive reference for deployment and operational documentation Establish program metrics and executive dashboards to measure adoption, content quality, and business impact Required qualifications Bachelor's degree or equivalent experience in Knowledge Management, Communications, Engineering, Computer Science, or related field 8+ years of program management or knowledge management experience leading complex multi-functional initiatives Proven track record in establishing enterprise Knowledge Management programs, including governance and adoption strategies Experience with enterprise Knowledge Management or IT Service Management systems Strong analytical skills with the ability to use data for decision-making and continuous improvement

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Vacancy posted 5 days ago
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