Retail Customer Support Specialist

Trispoke Managed Services Pvt. Ltd.

Job Description

Job Title: Retail Customer Support Specialist

Locations (Onsite):

Lancaster, PA – Mill Creek Square, 2350 Lincoln Hwy East, Lancaster, PA 17602
Monroeville, PA – 4008 William Penn Highway, Monroeville, PA 15146
Mechanicsburg, PA – 6416 Carlisle Pike, Mechanicsburg, PA 17050
Pittsburgh (South Hills), PA – Norman Centre II, 1775 N Highland Rd, Pittsburgh, PA 15241
North Fayette, PA – AHN North Fayette Health and Wellness Pavilion, 200 Quinn Drive, North Fayette, PA 15275

Pay Rate: $16.50–$20.50/hour on W2
Duration: Contract through December 19, 2026
Schedule: Monday–Friday | 9:00 AM – 5:00 PM
Work Authorization: U.S. Citizens Only

Job Summary

We are seeking a Retail Customer Support Specialist to provide exceptional customer service in a fast-paced Medicare retail center. This role involves greeting customers, scheduling sales consultations, creating customer accounts in CRM, supporting daily store operations, and ensuring a welcoming customer experience.

Responsibilities

Greet and assist customers visiting the Medicare Center
Schedule sales consultation appointments
Create and update customer accounts in CRM
Support daily retail center operations and reporting
Maintain inventory of sales materials and office supplies
Deliver excellent customer service and communicate professionally

Required Qualifications

Excellent customer service and communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Word and Excel
High attention to detail
Ability to work in a fast-paced retail environment
Must complete the Retail Store Temp Assessment (Glider)
Previous retail, customer service, front desk, hospitality, call center, or sales experience preferred

Training: Paid training provided (Corporate Orientation, Online/Classroom Training & Job Shadowing).

Company Description

Aerospace and Defense

Company Description

Aerospace and Defense

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Vacancy posted 2 days ago

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