Network Voice Engineer

$65k - $103k

BWXT Technologies

Network Voice Engineer

Position Overview: We're seeking a Network Voice Engineer to join BWXT's forward-thinking IT Infrastructure team. In this role, you'll support and enhance enterprise network voice systems, with a primary focus on our Lynchburg Mt. Athos facilities. This is an excellent opportunity for someone who thrives in high-security, high-availability environments and enjoys solving complex technical challenges. The ideal candidate is self-driven, adaptable, and comfortable working in a large manufacturing setting where reliability and precision are essential.

Location: On-site | Lynchburg, Virginia, in our secured facility

Your Day-to-Day as a Network Voice Engineer:

Support and administer the Cisco Call Manager environment, including MACDs, patching, and troubleshooting.
Configure and support Microsoft Teams collaboration (meetings, video, calling)
Lead patching, upgrades, and asset management for all voice and video equipment across multiple networks.
Monitor, document, and resolve call quality issues and service interruptions.
Provide evening/weekend maintenance and travel support as needed.
Maintain accurate documentation of network closets and cabling infrastructure
Collaborate with network engineers to evaluate current technologies and implement new solutions.

Required Qualifications:

Bachelor's degree in Computer Science, Information Systems, or equivalent experience
Minimum 1 year of professional voice experience and at least 3 years of overall IT experience
Experience with MS Teams voice/video or Cisco CUCM/Webex, plus conference room support
Working knowledge of voice technologies (SIP, PRI, POTS, Gateways, Softphones, Fax)
Eagerness to learn new technologies and take on increasingly complex challenges
Experience supporting multi-site environments and end users/help desk
Exceptional interpersonal and customer service skills
Strong written and verbal communication skills
Strong attention to detail and comfort working in a manufacturing environment
Must be a U.S. Citizen
Ability to obtain and maintain a DOE clearance

Pay: $65,000 - $103,000

Apply

Vacancy posted 19 hours ago

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