Cloud Services Administrator 1

Overview At HDR, employee‑owners are fully engaged in creating a welcoming environment where each of us is valued and respected, empowering authentic contributions every day. This on‑site role supports 24/7 cloud operations across Azure, AWS, GCP, and OCI. Responsibilities Perform routine administration tasks across supported cloud platforms. Support provisioning, configuration, monitoring, and deprovisioning of cloud resources using established standards. Assist with identity, access, and role‑based access administration for cloud and SaaS services. Execute operational procedures for cloud incidents, service requests, change activities, and basic troubleshooting. Support connectivity validation between SaaS platforms and enterprise resources, including private/public network paths, identity providers, and data services. Monitor cloud resources for availability, configuration drift, tagging compliance, and basic cost anomalies. Assist with enforcement of governance standards such as naming conventions, resource tagging, subscription/account organization, and policy application. Document support procedures, recurring issues, standard configurations, and runbooks.Escalate advanced issues related to security, automation, architecture, or platform performance to senior team members. Participate in on‑call rotation or operational support processes, as assigned. Preferred Qualifications Exposure to one or more public cloud providers: Azure, AWS, GCP, or OCI. Entry‑level cloud certification such as Azure Fundamentals, AWS Cloud Practitioner, Google Cloud Digital Leader, or OCI Foundations. Exposure to scripting or automation tools such as PowerShell, Bash, Python, or Terraform. Familiarity with enterprise identity platforms such as Microsoft Entra ID / Azure AD, Okta, or similar IAM solutions. Exposure to SaaS administration or support for platforms such as Snowflake or similar enterprise services. Required Qualifications Associate’s degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent combination of education and relevant experience. Minimum 1 year of experience in IT infrastructure, systems administration, cloud operations, or technical support. Basic understanding of cloud concepts including virtual machines, storage, networking, identity, and SaaS integrations. Familiarity with IT service management processes such as incident, request, and change management. Foundational understanding of security principles including least privilege access, MFA, and secure configuration basics. Ability to learn multiple cloud platforms and tools in a structured enterprise environment. Schedule & Location On‑site role requires 24/7 operations with standard shifts from 6:00 AM to 6:00 PM, Monday to Friday. Position requires scheduled on‑call flexibility and ability to remain reachable during off‑hours for critical business continuity. Primary location: Omaha, Nebraska. Other locations: Phoenix, AZ; St. Paul, MN; Austin, TX; Kansas City, MO; Columbia, SC; Denver, CO; Vienna, VA; Santa Lucia, TN; Folsom, CA; Portland, OR; Pennington, NJ; Woodcliff Lake, NJ; Orlando, FL; Harrisburg, PA; Salem, OR; Fort Worth, TX; Pittsburgh, PA; San Antonio, TX; Dallas, TX; Albuquerque, NM; Olympia, WA; Englewood, CO. Benefits Medical, dental, and vision coverage Short‑term and long‑term disability insurance Life insurance Employee assistance program Paid time away and parental leave Paid holidays Retirement savings plan with employer match Employee referral bonus Tuition reimbursement EEO Statement HDR is an affirmative action and equal opportunity employer. We consider all qualified applicants, regardless of criminal histories, arrest, and conviction records. #J-18808-Ljbffr HDR