Automotive Service Advisor - Johnson Lexus of Durham

Automotive Service Advisor

Johnson Lexus of Durham has the exciting opportunity to expand its team with the addition of a Full-Time Automotive Service Advisor! We are seeking a friendly and motivated individual with a positive attitude to fill this open position immediately! If you are customer-service oriented and interested in working in a fast paced environment with great earning potential, this is an excellent opportunity for you.

Johnson Lexus of Durham is a member of Johnson Automotive, which is one of the fastest growing automotive companies on the east coast. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest's experiences.

This position will assist with the operations of the Service Department by advising and counseling guests on any necessary vehicle service repairs as recommended by technicians.

Essential Responsibilities:

• Greet and assist guests in a timely, efficient and friendly manner;
• Advises guest of the care and needs of their vehicle;
• Provides complete and accurate written cost estimates for repairs and services;
• Maintain and update notes and information in a customer database;
• Other duties as assigned by management.

Knowledge, Skills and Abilities Required:

• Service Advisor experience required;
• ADP experience preferred;
• All offers contingent upon satisfactory completion of E-Verify, Background, Drug, and Motor Vehicle Report testing and reports.
• Flexible work schedule Monday through Friday and some Saturdays.

Benefits:

• Your elected health and ancillary benefits begin on the first day of the month following 60 days of employment.
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Basic Life (employer paid), Voluntary Life, and AD&D Insurance
• Long-Term Disability
• Short-Term Disability
• Accident Insurance
• Cancer Insurance
• Critical Illness Insurance
• FSA and HSA options
• EAP (Employee Assistance Program)
• Pet Insurance
• WillPrep Services
• TravelAid (Assistance Services Program)
• PTO/ Holiday after 90 days (PTO usable after 6 months)
• 401(k) with match after 6 months

Johnson Automotive is an Equal Opportunity Employer.