Accounts Receivable Specialist

Job Title: Accounts Receivable Specialist Reports To: Accounting Receivable Manager Type of Position : Full-time, 40hrs/week. Maintains and updates customer files, including name or address changes, mergers, or mailing attentions. Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable. Collection calls and/or emails to customers completed timely and in a professional manner resolving disputes and questions and researching discrepancies. Maintain current and accurate account notes in collection software. Provide updates on accounts to A/R Manager, Operations, and Sales as needed. Notify the manager of negative payment patterns. Receives, researches, and resolves a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate department. Aid in the DTV master billing and account billing reconciliation Answer incoming calls from customers on the AR line Performs other duties as assigned by management. Schedule: Day shift Monday to Friday 8am-5pm Experience: 3+ years’ experience of proven success in a commercial credit/collections position and accounts receivable practices. Firm but courteous telephone manners. Ability to successfully manage delinquent accounts. Ability to learn all aspects of the Company’s proprietary software. Strong written and verbal skills Proven success in dealing with customers and company personnel at all levels. Detailed orientated with strong analytical and problem-solving skills. Organized with the ability to support multiple concurrent projects. Education: Associate Degree in Accounting or related field preferred (Significant applicable experience may be substituted for the education requirement). #J-18808-Ljbffr Pinnacle Communications Corporation