Implementation Manager

Overview Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for an Implementation Manager to join our ever-evolving Commercial team and help shape the future of global commerce. Responsibilities You will be the named technical expert working alongside our commercial teams in technically onboarding new customers and new functionality for existing customers. You will ensure timely integration and support all technical interactions throughout the onboarding process. You will provide consultancy and project management oversight throughout the process. You will report progress, exceptions, project risks, and issues in a timely manner. Advise on user acceptance test strategy and provision of detailed scenarios. Confirm project scope and conduct weekly customer touchpoints throughout onboarding and project. Develop and implement appropriate integration approach with support from BDMs/RMs for our customers. Support handoff between pre‑ and post‑sales service to ensure the customer is “live” within agreed timescales and improve time to revenue. Ensure merchant solutions comply with internal and Card Scheme standards (PCIDSS) to minimize risks and maximize merchant service income. Serve as the internal point of referral and undertake team training as required to increase personal knowledge across the full product offering. Qualifications Highly organized with project management skills. Technical aptitude in APIs (JSON, XML) and data transfer protocols (sFTP, and the ability to communicate these technical concepts effectively. Ability to engage and influence people at all levels. Ability to build understanding and trust with internal and external colleagues. Clear and positive communication, both written and verbal. Systematic approach to identifying and implementing solutions. Self‑motivated and results driven. Team & Culture This role interacts with a team of commercial professionals and support teams across the organization. The team holds a high degree of internal and external relationships specific to the payments industry. Compensation For this full‑time position, the good‑faith estimated annual salary range upon hire is $79,400.00–$116,975.00. The actual starting salary will be determined by a candidate’s experience, job‑related skills, and relevant education or training. EEO Statement Worldpay is an equal–opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. #J-18808-Ljbffr