ASSURE Patient Specialist - Fort Lauderdale, Florida (1099 Contractor, Per Diem/On Call)

Kestra has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 to unify modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that prioritizes patient comfort and dignity. By innovating versatile new ways to deliver care, Kestra helps patients and their care teams monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors. The APS serves as the local patient‑care representative, providing effective and efficient patient fittings. We have an opening in Fort Lauderdale, Florida. This is a paid per fitting position.

ESSENTIAL DUTIES

Act as a contractor ASSURE® Patient Specialist to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and certified as an ASSURE Patient Specialist by Kestra. Provide accurate instruction and instill confidence in Assure® patients with demonstrated patient‑care skills. Contact prescribers, caregivers, and patients to schedule services. Accept assignments that may include daytime, evening, and weekend hours. Travel to hospitals, patients’ homes, and other healthcare facilities to provide fitting services. Measure patients to determine the correct garment size. Review and transmit essential paperwork with the patient to receive the Assure® garment and services. Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings. Maintain a flexible work schedule with competitive pay. Adhere to Pledge of Confidentiality . Ensure patient information is released only with signed permission and used internally on a need‑to‑know basis. Team members will not discuss patient cases outside the office or with anyone who is not employed by Kestra.

COMPETENCIES

Passion: Exhibits contagious excitement about Kestra and a sense of urgency, and commits to continuous improvement. Integrity: Demonstrates commitment, accountability, and dedication to the highest ethical standards. Collaboration/Teamwork: Includes all team members regardless of geography, position, or product/service. Action/Results: Shows high energy, decisive planning, and timely execution. Innovation: Generates new ideas from original thinking. Customer Focus: Exceeds customer expectations with quality products, services, and experiences. Emotional Intelligence: Recognizes, understands, and manages one’s own emotions while influencing others, especially in high‑pressure situations. Highly organized, service‑oriented, and detail‑oriented. Passionate about the heart‑failure space and eager to make a difference. Strong interpersonal skills for communicating and assisting clinicians with patient care. Shows interest and desire for lifelong learning and continuous improvement.

REQUIREMENTS

1 year of paid patient‑care experience (not as a family caregiver). Clinical or engineering background such as nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians. Disclosure of personal NPI number (if applicable). Completion of a background check; Florida and Ohio candidates must complete a Level 2 screening paid by Kestra. Willingness to pay an annual DME fee, which is deducted from the completed work order. Ability and willingness to pay for vendor credentialing upfront during a 90‑day probationary period. Experience in patient and/or clinician education. Valid driver’s license in the state of residence and a good driving record. Consistent ability to work in the field in and around Brownsville, TX. Disclosures are required for any potential relationships and referral sources. Must achieve credentialing for hospital system entry, including: Documentation of vaccination and immunization status. Passage of background check. Passage of drug‑screening testing. Review and agreement to hospital policies and procedures. Completion of online courses, e.g., HIPAA, Bloodborne Pathogens, and Electrical/Fire Safety.

PREFERRED

Knowledge of MS Office (Excel, PowerPoint, Teams). Direct cardiac patient‑care experience – RN, RT, CVIS, paramedic, CRM.

WORK ENVIRONMENT

Minimal noise volume typical to an office or hospital environment. Possible exposure to infectious disease in hospital and clinic settings. Extended hours when needed. Drug‑free environment.

PHYSICAL DEMANDS

Ability to travel by car. Frequent repetitive motions such as wrists, hands, and fingers (keyboard and mouse usage). Frequent standing or sitting for prolonged periods. Frequent phone and other business machine use. Occasional bending and stooping. Ability to lift up to 40 pounds unassisted, sometimes from or to a vehicle.

TRAVEL

Frequent travel by car within agreed geographic areas.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Kestra Medical Technologies, Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits. #J-18808-Ljbffr Kestra Medical Technologies Inc.