Complex Claims Adjuster - Commercial Liability

Overview

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to handle Commercial General Liability (CGL) and Business Owners Policy (BOP) claims, including litigated files.

What You’ll Do

• Handle CGL and BOP claims from initial investigation through resolution
• Manage litigated claims in coordination with defense counsel and vendors
• Review policy language and determine coverage, liability, and damages
• Develop and implement claim handling and resolution plans
• Negotiate settlements with claimants and attorneys
• Maintain accurate claim documentation in accordance with company and regulatory requirements
• Communicate with insureds, claimants, attorneys, and internal teams

Qualifications

• Minimum 10 years of insurance industry experience, including hands-on Commercial General Liability (CGL) claims handling
• 5+ years of experience managing litigated and in-suit CGL and BOP claims
• Strong understanding of litigation management, claim valuation, and negotiation strategies
• Experience analyzing coverage issues and applying policy language to liability claims
• Proven ability to work effectively with defense counsel and manage claims through the litigation lifecycle
• Strong written and verbal communication skills
• Ability to manage multiple complex claims and competing priorities
• Experience using claims management systems and standard business applications
• JD preferred, or bachelor’s degree with significant experience handling litigated liability claims

• Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including training and compliance with ongoing continuing education requirements

Salary $80,000 - $120,000 

In accordance with applicable pay transparency laws, this range represents a good ‐faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of any of our office locations, including:

New York, NY; Parsippany, NJ; Conshohocken, PA; Wilkes‑Barre, PA; Alpharetta, GA; Rosemont, IL; Plano, TX; Scottsdale, AZ; and Rancho Cordova, CA.

Interview Integrity Notice: Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.