Property Claims Specialist

Property Claims Specialist

Exercises independent discretion or judgment in the handling of assigned property claims. Serves as a consultant to claims adjusters in their handling of property losses. This is a remote, work from home position in Pennsylvania. The selected candidate will ideally reside in Allegheny County and/or surrounding areas. A company car and equipment to work from home will be provided. Good time management and organization skills preferred. Ability to drive/travel regularly within the assigned territory. Willingness to work in harsh conditions, including bad weather and severely damaged buildings.

Duties and Responsibilities:

• Establishes immediate contact with Policyholders and claimants.
• Conducts extensive investigations into causes and origins of all major property claims.
• Interviews insureds, claimants and others as required.
• Inspects property damage, reviews information to prepare estimates, evaluates and makes recommendations regarding coverage of claims, determines liability and total value of claims and negotiates settlements.
• Sets and maintains adequate reserves.
• Exercises discretion and independent judgment in evaluating property damage in order to determine the extent of damage.

Capabilities:

• Values Diversity
• Self-Development
• Nimble Learning
• Collaborates
• Information Management Skills
• Customer Focus
• Cultivates Innovation
• Instills Trust
• Optimizes Work Processes
• Ensures Accountability
• Decision Quality

Qualifications:

• Minimum Educational and Experience Requirements: High School Diploma or GED and five years of claims handling experience (up to two years of equivalent may be substituted); or Bachelor's Degree and three years of claims handling experience, (up to two years of equivalent experience may be substituted.)
• Additional Experience: Working knowledge of Windows software required.
• The position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
• Position requires the incumbent to provide 24-hour availability for emergency claims service.
• Designations and/or Licenses: Successful completion of Introduction to Claims (AIC 30) and AIC 35 preferred. Appropriate license as required by state. Valid driver's license and good driving record required.
• Physical Requirements: Use of Personal Protective Equipment (PPE) is required for this role. Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) Climbing/accessing heights; Moderate (30-40%) Driving; Frequent (50-80%) Lifting/Moving 0-20 lbs; Often (20-50%) Lifting/Moving 20-50 lbs; Often (20-50%) Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)