Host

Host Position at Reef 76 Kitchen & Bar

The Host is responsible for creating a warm, welcoming, and professional first and last impression for guests at Reef 76 Kitchen & Bar, a vibrant dining destination that brings Sunshine State flavors together with Caribbean flair and cultural influences. This role ensures guests are greeted, seated, and assisted in a timely and courteous manner while supporting the overall flow of Food & Beverage operations and delivering exceptional service in accordance with Omni standards.

Essential duties include, but are not limited to:

• Provides guest service support across food and beverage outlets, as assigned based on business needs
• Greets guests promptly and courteously upon arrival, maintaining a polished and professional demeanor
• Manages reservations and guest inquiries via phone and reservation systems using sound judgment and accurate timing
• Monitors dining room activity to ensure appropriate seating flow, guest comfort, and service coordination
• Seats guests by identifying clean, available tables and providing menus in accordance with service standards
• Assists managers with opening, closing, and operational readiness of dining areas
• Anticipates guest needs and responds appropriately to enhance the guest experience
• Manages guest flow during peak periods and maintains order at the restaurant entrance
• Assists service staff as needed to support efficient operations
• Maintains familiarity with menus, daily specials, VIP guests, function sheets, and hotel activities
• Thanks guests upon departure and invites them to return, ensuring a positive closing interaction
• Duties, responsibilities, and work locations may change or be assigned at any time based on business needs.
• Must be available to work varied schedules, shifts, and locations, including weekends, holidays, overtime, and different outlets as assigned

Qualifications:

• Minimum one (1) year experience in a host or guest-facing hospitality role preferred
• Fine dining or steakhouse experience preferred
• Strong verbal and written communication skills
• Ability to multitask and remain organized in a high-volume environment
• Professional appearance, demeanor, and performance standards required
• Ability to work a flexible schedule, including weekends and holidays and overtime

Work Environment & Physical Requirements:

• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance
• Ability to stand and walk for extended periods, including entire shifts
• Requires repetitive motion
• Work may be performed in indoor and outdoor environments

Tools & Equipment:

• POS and reservation systems/open table
• Computer, phone, printer