Sales Associate | part-time | Tanger Outlets Lancaster | west elm

Sales AssociateAbout the RoleAs a Sales Associate, you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.You're excited about this opportunity because you will...Provide sincere, friendly and energetic customer service by exemplifying World-Class service standardsAchieve established sales and contest goals. Maintain knowledge of current sales and promotionsAssist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture ordersUtilize effective selling techniques to build multiple sales and increase productivityDemonstrate comprehensive product knowledge, including features and benefitsEfficiently and accurately perform register transactions i.e. sales, returns, and exchangesAssist in implementation and maintenance of visual merchandise presentation, signage and lightingUphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as neededProcess, ticket, and restock merchandise as neededPerform other duties as assigned by managementComply with all Company policies and proceduresWhy you will love working at Williams-Sonoma, Inc.We're a successful, fast-growing company with an entrepreneurial vibeA technologically and data-driven businessCompetitive salaries and comprehensive health benefitsWe're at the forefront of tech and retail, redefining technology for the next generationWe're passionate about our internal and external clients and live/breathe the client experienceWe get to be creative dailyA smart, experienced leadership team that wants to do it right and is open to new ideasWe believe in autonomy and reward taking initiativeWe have fun!We're excited about you because...Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a saleSucceed in a team environment, while able to work independently & manage your own timeThrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-boxKnow what questions to ask your customers in order to understand their personal cooking style & needsEnjoy discovering the customer's style, lifestyle & story to connect them to the right productsMost successful when provided with clearly defined daily sales goals & metricsHigh school diploma or equivalent preferred1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)Proven ability to prioritize and handle multiple tasks simultaneouslyAbility to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, up to 75 lbs. while utilizing appropriate equipment and safety techniquesFull time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December) * Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)Physical RequirementsAbility to be mobile on the sales floor for extended periods of timeAbility to operate POS systemAbility to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniquesBenefits Just for YouDepending on your position and your location, here are a few highlights of what you might be eligible for:A generous discount on all Williams-Sonoma, Inc. brandsA 401(k) plan and other investment opportunitiesA wellness program that supports your physical, financial and emotional healthPaid vacations and holidays (full-time)Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.