Product Architect: Core AI Experiences & Creation

Requirements 5+ years of consumer product management experience

• Proven track record launching successful products from 0→1 or major evolutions at scale
• Strong intuition for products where engagement, session depth, and delight matter
• Ability to balance near-term execution with long-term product vision
• Strong design sensibility; experience in design or design-adjacent roles strongly preferred
• Comfort operating in ambiguity and partnering closely with engineering and research teams
• Character.AI is seeking a “Product Architect”—a PM who values craft, taste, and intuition as much as execution. This role is ideal for someone who wants to define what AI entertainment feels like, not just optimize funnels or dashboards
• (Desirable) A creative, taste-led PM or senior designer transitioned into product
• (Desirable) Background in entertainment, gaming, social, interactive media, or UGC platforms
• (Desirable) Strong aesthetic judgment and obsession with product polish
• (Desirable) Curious and conversant in AI/ML concepts, able to push research teams with the right questions
• (Desirable) Bias toward shipping high-quality experiences over incremental metric tweaks

What the job involves The Core Product team owns the foundational experiences that define Character.AI’s identity and long-term differentiation:

• Conversations: Long-form, emotionally engaging interactions powered by frontier language models
• Characters: Creation, discovery, and interaction with AI characters that feel alive and distinct
• Creative & Creator Tools: Systems that empower users and creators to expand the content ecosystem
• The product challenge is not simply making AI work, but translating rapidly evolving model capabilities into polished, intuitive, and magical consumer experiences that keep users engaged for hours at a time
• This role shapes the heart of Character.AI. As a Product Manager on Core Product, you will own the experiences that users spend the most time with—conversations, characters, discovery, and creation
• The role sits at the intersection of AI research, engineering, design, and entertainment, requiring exceptional product intuition and the ability to operate in high ambiguity. Success is measured less by short-term metric spikes and more by sustained session depth, emotional engagement, and product quality
• Emotional Resonance: Creating products that feel alive, personal, and meaningful
• 0→1 Innovation: Shipping open-ended, ambiguous experiences that unlock new forms of AI entertainment
• AI-to-Product Translation: Turning new model capabilities into tangible, delightful user value
• Creator Ecosystem: Expanding tools that empower creators and grow the content supply side
• Own end-to-end product development for core user experiences, including conversations, character interactions, and discovery
• Execute on product vision and ship ambiguous, open-ended experiences leveraging current and future AI model capabilities
• Develop deep user empathy by understanding motivations, behaviors, and emotional needs
• Partner closely with AI research to identify opportunities enabled by new model capabilities
• Collaborate with engineering, design, and community teams to deliver polished, intuitive products
• Build and iterate on creator-facing tools that expand the platform’s content ecosystem
• Partner with data science to measure engagement depth, product quality, and user satisfaction
• Drive cross-functional execution, release coordination, and continuous improvement

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