Registered Nurse Navigator - Cardiology

RN Navigator for Incoming Cardiology Referrals

Employment Type: Full time

Shift: Day Shift

Location: 4939 Brittonfield Parkway #202, East Syracuse, NY 13057

The RN Navigator for incoming cardiology and procedural referrals will manage the case load of patients and identify new patient candidates. Duties include chart compilation, triage/prioritizing referrals, medication review, lab reviews. Works directly with referral specialists for better patient throughput in our cardiology offices spanning Camillus, Liverpool, Fayetteville, Brittonfield, Watertown, and Rome. Travel between Syracuse office locations on a regular basis. Potential for hybrid for the right candidate.

Organization Highlights:

• Our Trinity Health Culture: Our staff know, understand, incorporate & demonstrate our Trinity Health Mission, Values, Vision, through their actions, behaviors, practices & decisions.
• Leadership: Shared Governance to leaders are accessible. Unit practice counsels and open-door guiding principle for shared decision-making. All our employees have a voice.
• Well-Being: Practice in an environmentally safe, professional & healthy atmosphere. Our staff are supported by a variety of resources for physical and mental health.
• Professional Relationships: Strong rapport with our interdisciplinary team including physicians/clinical providers, rehab services, pharmacy, nutritional services and support staff.
• Professional Development: Strong education program, generous tuition allowance and clinical ladder incentives. We encourage job share opportunities to enhance satisfaction and growth.
• Work/Life: Scheduling options balance work/life/school calendars.
• Safety: Only local hospital to receive a Leapfrog A for safety.
• Accredited and rated highly for multiple specialty services.

What You Will Do:

• Manages the case load of patients and identify new patient candidates.
• Communicates with management on all relevant operation and patient issues.
• Improves health care access, promotes client knowledge and compliance with behavior modifications associated with diagnosis and treatment regime.
• Communicates with external offices and patients regarding testing and procedural appointments.
• Assists with needed referrals for testing and treatment.
• Presents matrix reporting to accrediting agencies, service line leadership and program providers.
• Serves as a resource and consultant for best practice information as it relates to the program and services available within our network.
• Effectively educates the care team, including patient and their support, in medical management and quality of life matters related to diagnosis.
• Participates in the development and evaluation of the associated care path and educational materials.
• Provides focused attention on Service Line specific initiatives to include patient satisfaction, adherence to medical plan, re-admission rates, and length of stay.
• Coordinates and maintains readiness for compliance with regulatory agencies.
• Supports effective case management to maximize healthcare outcomes, facilitate wellness and identify/correct service delivery complications.
• Assesses, plans, implements, and evaluates the oncology patient pathways by focusing on knowledge, attitudes, and skills. Development and participation in the education of patients and caregivers throughout the continuum of care.

Responsibilities:

• Collecting, storing and reporting data collection for the development and quality improvement of the program.
• Develop plan and advance the programs to meet, exceed and/or improve metrics.
• Manages associated specialty clinics.
• Participates in and applies knowledge of research, current concepts and guidelines to practice.
• Complies with insurance requirements for disease management, assists with coordinating care of the uninsured/unassigned patient referrals.
• Collaborates with service line to provide formal feedback for registries and governing bodies through performance development process.
• Collaborates with service line to achieve unit and organizational quality improvement and outcome-based initiatives.
• Provide information as program ambassador to represent the service and promote the program.
• Works closely with Service Line management regarding daily operational issues, including short, mid, and long-range planning and coordination of the overall service line with a focus on patient care within the continuum

Education, Training, Experience, Certification and Licensure:

• Bachelor's Degree in Nursing required with three years' progressive experience in the related field preferred. Certification/licensure as required by regulatory agency. Certification is recommended in related field.
• Graduate of an accredited School of Nursing and current licensure as a Registered Nurse in New York State.
• Demonstrated high clinical competence with commitment to interdisciplinary teamwork, relationship-based care, EBP and ability to carry out responsibilities with minimal supervision.
• Maintains annual mandatory competencies and requirements for service line.
• Commitment to, and knowledge of, primary care and community health.
• Working knowledge of computers, keyboarding, and various programs for reporting and presenting information (Excel, Word, PowerPoint, Outlook, etc.)

Career Path:

• Career advancement to senior leadership roles such as Manager, Director or Administrative roles.

Mission Statement:

• We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Vision:

• To be world-renowned for passionate patient care and outstanding clinical outcomes.

Core Values:

• In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are.

Work Environment and Hazards:

• Clinical setting. Exposure Class I

Physical Demands:

• Medium work: must be able to lift 25 pounds frequently; occasionally lifting maximum of 50 pounds. Will require ability to stand, walk, sit, bend, twist, squat and reach.

Work Contact Group:

• All services, medical staff, patients, visitors, and various regulatory and professional agencies.

Supervised by:

• Office manager/service line director

Pay Range: $35.80 - $53.70

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.