Decision Analytics Associate Consultant - Clinical Trials Risk-Based Quality Management (RBQM)

Decision Analytics Associate Consultant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

Partners with pharmaceutical and biotech clients to design and deliver solutions that improve clinical trial quality, oversight, and risk management across R&D portfolios. This role sits at the intersection of Risk-Based Quality Management (RBQM), clinical operations strategy, and advanced analytics, helping clients transform how they identify, monitor, and mitigate risk across large-scale trial portfolios.

What You'll Do

• Support development and execution of RBQM strategies, including identification of critical-to-quality (CtQ) factors, key risk indicators (KRIs), and mitigation approaches across clinical trial programs
• Apply structured problem-solving and analytics to help clients improve trial oversight, quality management, and portfolio-level risk visibility
• Design and execute custom analyses using Python (for data processing, automation, and algorithm implementation), R, SAS, Tableau, and Excel to generate risk insights and decision-support outputs
• Translate complex clinical trial and operational data into actionable risk signals, quality insights, and executive-ready recommendations
• Support development of centralized monitoring approaches and digital platforms that enable scalable oversight across hundreds of clinical trials
• Partner with clients to define analytical approaches that support trial governance, inspection readiness, and regulatory-aligned quality systems
• Synthesize findings into structured deliverables and present insights to client stakeholders and ZS leadership teams
• Serve as a key point of contact for assigned workstreams, including status updates, risk tracking, and issue escalation/mitigation
• Contribute to solution implementation and enhancement of ZS RBQM and analytics capabilities across engagements
• Mentor Associates and support capability building in RBQM, clinical quality, and analytics-driven decision-making

What You'll Bring

• Bachelor's, Master's, or PhD in a quantitative or analytical field (e.g., life sciences, engineering, statistics, economics, mathematics, or related disciplines)
• 2–4 years of relevant professional experience, prior consulting or CRO experience required.
• Strong exposure to clinical development, clinical operations, or healthcare analytics, ideally within pharmaceutical or biotech environments
• Familiarity with or interest in Quality Risk Management and RBQM principles, including risk-based oversight, trial monitoring, or quality frameworks
• Experience working with data using tools such as Python, SQL, R, Tableau, SAS, or similar, with ability to structure and interpret complex datasets
• Strong understanding of how to translate data into risk insights, operational recommendations, and decision support
• Ability to think strategically about clinical trial portfolios, scalability of oversight, and system-level risk management
• Excellent communication skills with ability to simplify complex analytical outputs for client stakeholders
• Strong attention to detail with a quality-first mindset and awareness of regulatory expectations
• Highly organized, adaptable, and able to manage multiple client deliverables in a fast-paced environment
• Collaborative, client-first mindset with strong ownership and problem-solving orientation
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How You'll Grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE.