IT Help Desk Technician
$51k - $82kFord Agency
The Ford Agency is actively recruiting for an IT Help Desk Technician for a top DC law firm. This individual will join a busy team, provide IT support to end-users, identify trends with incidents and collaborate with engineering teams to find actionable solutions. This is a terrific opportunity for an individual with at least 2 years of IT support experience who's looking to continue to grow alongside IT professionals!
Available shifts: Wednesday - Sunday 3:30pm - 12:00 am; Saturday-Monday 11:30pm - 1:00pm Responsibilities Include:• Manage and resolve Tier 1 service desk request
• Track and resolve service tickets in a timely manner
• Keep up to date with firm's applications, Microsoft 365, and other documentation systems
• Monitor incidents to identify trends, determine cause, and work with technical teams to find solutions Qualifications Include:
• Bachelor's Degree in IT or Computer Science
• 2+ years of help desk or IT support experience
• Experience in a large law firm or other professional services firm highly preferred
• Experience maintaining and supporting Windows 11, Microsoft 365 applications, and mobile devices
• Excellent interpersonal and communication skills Compensation:
• $51,000 - $82,000 annually
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation. The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients. To see more open positions available through The Ford Agency, please check out our website at
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the IT Help Desk Technician in Washington DC vacancy
- ...Job Description Job Description We are seeking a Tier 2 IT Help Desk Technician to provide on-site technical support for a Federal Government client in Arlington, VA. This role will support end users with IT hardware, software, imaging, troubleshooting, asset management...SuggestedWork at officeRemote work
AXIS Management Group, LLC
Arlington, VA20 days ago - A technology company in Alexandria, VA is seeking a Help Desk Technician. This position requires providing first-level technical support for hardware... ...service and communication skills, along with 1-2 years of IT support experience. Technical certifications like CompTIA...Suggested
- Chenega MIOS is seeking a Help Desk Technician in the Fort Belvoir, VA area to deliver IT support for government networks including NIPR, SIPR, and JWICS. The role involves desktop imaging, account management, VTC support, and maintaining the service desk ticketing system...Suggested
$28.62 - $34.56 per hour
...based on trapped‑ion technology, aiming to redefine industries through advanced quantum solutions. We are looking for an IT Help Desk Technician to support IonQ’s global users and contribute to the company’s mission of building the world’s best quantum computers. Responsibilities...SuggestedHourly payWork at office- ...Help Desk Technician Arlluk Technology Solutions (ATS), a Koniag Government Services company, is seeking an experienced Help Desk Technician to support ATS and our government customer in Silver Spring, Maryland. This is an onsite position. We offer competitive compensation...SuggestedWork experience placementLocal areaRemote workMonday to FridayFlexible hoursShift work
Koniag
Silver Spring, MD2 days ago - ...IT Help Desk Technician II (2 Openings) Location: Washington, DC (100% Onsite) Employment Type: Full-Time, Multi-Year Federal Contract A Federal Government client is seeking two experienced IT Help Desk Technicians to support a multi-year onsite contract in...Full timeContract workWork at officeLocal areaRemote work
The Midtown Group
Washington DC1 day ago $32.47 per hour
...Req ID: 41811 Summary Help Desk Technician Ft Belvoir, VA Are you ready to enhance your skills and build your career in a rapidly... ...technology and take your career to the next level! Chenega IT Enterprise Services (CITES) offers forward-thinking technology...For contractorsWork at officeLocal areaRemote workWorldwideChenega Corporation
Alexandria, VA1 day ago$30 - $36.06 per hour
...IntraFi IT Help Desk Team Member At IntraFi, we do more than innovate—we empower. Our services help banks provide vital financial access to small businesses, companies, and consumers across the country. With a network of more than 3,000 financial institutions, we help...Work at officeRemote workFlexible hours2 days per week3 days per weekPromontory Interfinancial Network
Arlington, VA1 day ago- ...Help Desk Technician, Washington, DC This Help Desk Technician position will provide hands-on technical support related to computer systems... .... This role will continuously work under the guidance of the IT Manager. This position is hybrid Onsite and Remote and candidates...Local areaRemote work
NextStep
Washington DC4 days ago - ...Senior Help Desk Technician Employment Type: Full Time CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 &... ...tracking purposes Record and update required information for all IT-related tickets utilizing ITIL Creation of Incident work-...Full timeFor contractorsWork at officeRemote workFlexible hours
Contact Government Services LLC
Washington DC3 days ago $16 - $19.5 per hour
...first. It's The Iron Bow Way. THE OPPORTUNITY Iron Bow Technologies has an immediate need for an ambitious Tier 1 Help Desk Technician to join our team providing onsite support for the U.S. Holocaust Memorial Museum in Washington, DC. The selected candidate...Full timeContract workWork experience placementWork at officeLocal areaImmediate startShift workIron Bow Technologies
Washington DC4 days ago- ...days/week in Washington, DC Our client seeks a Senior Help Desk Technician to deliver advanced frontline technical support across enterprise... .... Experience Requirements: ~8+ years of experience in IT Help Desk or Technical Support. ~2+ years administering M36...Hourly payPermanent employmentContract workWork at officeLocal area
Eliassen Group
Washington DC12 days ago - ...Job Description Job Description Job Title: Defense Travel System Help Desk Support Specialist Job Overview Essnova represents a broad array of specialized talents, technologies, and proven program success across forty-three federal agencies and technology and...Contract workFor contractorsInterim roleWork at officeMonday to Friday
Essnova Solutions, Inc.
Washington DC12 days ago $32 - $40 per hour
...Job Description SUMMARY OF RESPONSIBILITIES A Senior Help Desk Technician bridges the gap between complex technical challenges and end... ...involves diagnosing, troubleshooting, and resolving a wide range of IT issues that effectively address client challenges and deliver...Hourly payWork at officeImmediate startRemote workLink Consulting Services
Washington DC12 days ago- ...expertise to protect our country from threats. Job Description Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of...
General Dynamics Information Technology
Washington DCa month ago - ...threats. Job Description *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation...Remote workAll shiftsShift workNight shiftWeekend work
General Dynamics Information Technology
Washington DCmore than 2 months ago $24 - $25 per hour
...Job Description Job Description Position Title: Tier 1 Help Desk Technician Location: Washington DC Assignment Type: Contract to Hire Compensation: $24 - $25/hr Work Schedule: 9am – 5pm, Monday – Friday, Onsite Benefits: This position is eligible...Contract workWork experience placementWork at officeLocal areaMonday to FridayAddison Group
Washington DC12 days ago- ...threats. Job Description *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation...Work at officeRemote workAll shiftsShift workNight shiftWeekend work
General Dynamics Information Technology
Washington DCmore than 2 months ago - ...healthcare consulting firm specializing in IT solutions for several military... ...across the nation. VGS is seeking a Helpdesk Technician to join our team in Bethesda, MD. The SME... ...training materials, supports the Agency Help Desk, and provides advanced Tier 2 troubleshooting...
- The Informatics Applications Group is seeking a Help Desk Technician to support the Uniformed Services University of Health Sciences in Bethesda, MD. A Secret clearance is required to perform the work onsite; this is anticipated to be a 4-month engagement. Responsibilities...
- Chenega MIOS SBU is seeking a Help Desk Technician at Ft Belvoir, VA to provide customer-centric support for government users. You will manage the ticketing system, coordinate with external desks for secure networks, and assist in image deployment for NIPR/SIPR/JWICS environments...Work at officeRemote work
- Job Title Help Desk Technician Location: Alexandria, VA (Onsite) Clearance Required: Active Secret Clearance Employment Type: Full-Time Overview... ...equivalent; technical certifications preferred 1-2 years of IT support or call center experience Strong customer service...Full timeWork at officeRemote work
$50k - $57k
...Salary/yearTravel Percentage: NoneTIAG is now hiring a short term Help Desk Technician to support our customer at the Uniformed Services University... ...timely delivery of YubiKey devices to end-users. Utilize an IT ticketing system (such as ServiceNow) to manage, document,...Temporary workFor contractorsFor subcontractorWork at officeLocal areaImmediate startRemote work$50k - $65k
...services, and personalized attention, we help each patient feel their best, inside and... ...Integrity Community Role Summary: As a Help Desk Technician, you will be the calm, capable voice on... .... This role is more than a support seat, it's a front-row view into how a fast-...InternshipRemote workFlexible hoursShift work- TIAG is hiring a short-term Help Desk Technician to support the Uniformed Services University of the Health Sciences in Bethesda, MD on-site. A Secret Clearance is required to perform the work. The assignment is anticipated to last four months, with responsibilities including...Contract workTemporary workWork at office
- ...Global Solutions, LLC (VGS) in Bethesda, MD seeks a Helpdesk Technician to act as the SME for YubiKey enrollment and deployment support... ...includes developing training materials, supporting the Agency Help Desk, and providing advanced Tier 2 troubleshooting expertise. The...
$27 - $29 per hour
...Description The Technician’s role is to support and maintain computer systems, desktops,... ...Tickets within the agreed upon SLA. · Help support multiple locations, using remote... ...and respond to incoming calls, pages, Help Desk Tickets, and/or e-mails regarding PC and/...Hourly payWork experience placementRemote workMelwood
Upper Marlboro, MD1 day ago$80k - $90k
...the Performance Review Institute (PRI). About this position: IT Technical Support Specialist Location - Washington, DC The... ...Deploy hardware and software Escalate tickets to Tier 3 Technicians/Support Groups in the event that an incident or request cannot...Permanent employmentFull timeContract workFor contractorsWork at officeRemote workBering Straits Native Corporation
Washington DC4 days ago$57k - $61k
...m Power, Inc . is seeking a Technical IT Support Specialist provides responsive, customer-focused support to end users, including senior and executive-level personnel. This role supports desktop and mobile technologies through installation, configuration, maintenance...mPower
Bethesda, MD3 days ago- ...first-line tech support for District employees, ensuring quick IT issue resolution and strong customer service. Maintains... ...Employment Type: Contract w2/1099/C2C Position Summary The Help Desk Technician provides first‑line technical support to District government...Contract workRemote work
AHU Technologies Inc
Washington DC1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Help Desk Technician. Be the first to apply!
Related searches
- IT technician Washington DC
- computer operator Washington DC
- executive IT support specialist Washington DC
- entry level IT support specialist Washington DC
- IT support specialist Washington DC
- IT specialist Washington DC
- senior IT support specialist Washington DC
- mri tech aide Washington DC
- salesforce technical analyst Washington DC
- service desk assistant Washington DC