Global IT Support Specialist — AI‑Augmented & Remote

NextGenEnergyJobs

Remote job

NextGenEnergyJobs in Seattle seeks a dedicated IT Support Specialist to provide comprehensive support for Windows and Mac workstations and office software. The role involves managing service desk tickets and contributing to the team's Knowledge Base while ensuring technical support aligns with ITIL framework. The ideal candidate should be resilient, possess strong problem-solving skills, and effectively communicate in a remote-first setting. Proficiency in leveraging AI tools like Gemini and Claude AI is essential for the role. #J-18808-Ljbffr NextGenEnergyJobs

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