Staff Associate (Part-Time)

NorthStar Memorial Group is seeking a Staff Associate at Hawaiian Memorial Park Mortuary in Kaneohe, Hawaii. Our administrative teams play a pivotal role in ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families to final arrangements. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace‑of‑mind providers—upholding our commitment to care in every interaction. Responsibilities Collaborate with funeral directors with events held on-site, including services and arrangement conferences Establish and maintain strong business relationships with families Always maintain reverence and respect for the deceased Assist in preparing the memorial area for the family before the services start Ensure that flowers and other memorabilia are returned to the family after services Answer customer inquiries professionally, either by phone or in person Qualifications 1 year of experience in customer service preferred Experience handling difficult situations Funeral professional experience preferred Compensation Range $18 - $21/hr. We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status. #J-18808-Ljbffr