Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I’ve been a State Farm agent since July 2000 and lead a close-knit team that includes three full-time licensed agents, along with my wife, who is also fully licensed and works part-time in the agency. I’ve lived in this area most of my life and earned my degree in finance from the University of Dayton, which helps guide the thoughtful, detail-oriented approach we take with our customers. Our office is highly customer-focused, with integrity and accuracy at the center of everything we do. Giving back matters to us as well — we volunteer as a team at least once per quarter and participate in community events throughout the year.

We take pride in investing in our team by offering a matching retirement plan, life and disability insurance, contributing up to 50% of health insurance premiums, commissions and bonus opportunities, logoed apparel, and paid training both in-house and through outside providers. We also celebrate our team through monthly meals, recognition, birthdays, work anniversaries, and increasing PTO each year. I care deeply about my team and want them to enjoy coming to work every day, and for the right person, this is a place where you’ll feel supported, valued, and part of something that truly lasts.

ROLE DESCRIPTION:
Eric Evans - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.