Clinical Pharmacy Technician

Overview

Clinical Pharmacy Technician - Lubbock, TX

JOB SUMMARY:

The Clinical Pharmacy Technician supports specialty pharmacy operations by collecting, organizing, documenting, and maintaining patient and clinical information to facilitate pharmacist review and continuity of patient care. This role works closely with pharmacists, healthcare providers, and internal care teams to ensure patient records are accurate, complete, and prepared for timely clinical evaluation and follow-up activities. The Clinical Pharmacy Technician plays an important role in supporting operational efficiency, documentation quality, regulatory compliance, and accreditation requirements within the specialty pharmacy environment.

Key responsibilities include gathering and validating patient demographic, medication, diagnosis, laboratory, allergy, and treatment information; obtaining and documenting records from prescribers and other healthcare providers; identifying missing, incomplete, or inconsistent documentation; maintaining accurate pharmacy records; and preparing patient information for pharmacist review. The incumbent supports workflow activities that promote safe, efficient, and compliant pharmacy operations while maintaining the confidentiality and security of protected health information.

This is a non-clinical, technician-level position. The Clinical Pharmacy Technician does not perform patient assessments, interpret clinical information, develop treatment plans, make therapy recommendations, or exercise clinical judgment. All clinical decision-making, including patient assessment, therapy appropriateness, dosing determinations, and clinical verification, remains the sole responsibility of a licensed pharmacist.

Our Company

In July 2025, Maxor National Pharmacy Services became VytlOne - we are rewriting the rules to champion healthier healthcare communities. By uniquely combining PBM and Pharmacy Services into one integrated powerhouse, VytlOne doesn't just support our partners, we help them reach their full potential. Our new name reflects the important role we play in delivering innovative, mission-centric pharmacy solutions that unlock revenue, growth, and higher outcomes for our hospital, health system, health center, and employer partners. Pharmacy is a catalyst for our partners to achieve their goals.


For 100 years, VytlOne has created something that has set the stage for the next 100 to be Rxtraordinary! As the only truly integrated, independent PBM and pharmacy services partner, only we can help hospitals, health centers, and providers unlock millions of dollars of revenue..

Your Mission Is Our Mission

This campaign reflects our commitment to furthering and supporting our partners' mission by unlocking new streams of revenue and increasing cost savings, so that additional funds can be reinvested in their team, expanded access, and patient services.

One Team

Culture and people are the most critical ingredients to our success. It is your expertise and our unique WOW (Way of Working) that we want to maintain and nurture as we grow. We operate as one with our partners - an ally and advocate.

Please join me on this journey as we turn toward the next 100 years while never forgetting where we started or how we made it here- it's going to be Rxciting

Estimated Hourly Range is $24-$28 p/h DOE

Responsibilities

ESSENTIAL FUNCTIONS (These duties must be performed with or without reasonable accommodation. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position):

1. Compile and organize patient clinical data - demographic information, medical history, labs, diagnoses, weight/dosing parameters, allergy history, and prior therapy from referrals and provider records.
2. Enter clinical content into pharmacy software to stage complete, verification-ready records for pharmacist review.
3. Maintain accurate, up-to-date medication profiles and comorbid condition documentation within the patient record.
4. Complete digital assessment entries in pharmacy software system ahead of pharmacist review.
5. Support discharge review by compiling and staging relevant patient data for pharmacist follow-up.
6. Identify and route patients with no active orders for pharmacist and care team attention.
7. Identify, gather and update missing elements in the chart (chart completion)
8. Request and process updates to patient records ahead of scheduled reassessments.
9. Obtain and document missing clinical information from prescriber offices, including records requests, chart notes, and lab values.
10. Flag incomplete, inconsistent, or outdated records to the pharmacist for clinical follow-up.
11. Maintain documentation practices consistent with URAC and other applicable accreditation standards.
12. Maintain accurate, timely, and complete records in all pharmacy systems in accordance with organizational policy and applicable privacy/security requirements.
13. Escalate any identified data discrepancies, compliance concerns, or documentation gaps promptly to the supervising pharmacist or manager.
14. Promote and ensure compliance with Maxor Business Code of Conduct, as well as other company policies and procedure
15. Promptly report any allegations of impropriety to the Compliance Department.
16. Comply with VytlOne's Ethical Business Conduct policy and VytlOne's Compliance Program.
17. Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
18. Complete required training, as assigned, within the established timeframes.
19. Must be able to cope with the mental and emotional stress of the position.
20. Maintain regular attendance in accordance with established policies.
21. Perform other job-related duties as assigned.

Qualifications

Education: High School diploma or equivalent. Active, unrestricted Pharmacy Technician registration, license, or certification as required by the applicable state Board of Pharmacy. Ability to maintain all required credentials. National Pharmacy Technician Certification (CPhT) through PTCB or ExCPT preferred.

Experience: Minimum one year as a Pharmacy Technician and experience with pharmacy software and confidential patient records.


Experience Preferred: Two or more years specialty pharmacy experience, EMR/EHR experience, accreditation support experience.

Knowledge, Skills, and Abilities:
• Working knowledge of computer software, specifically Microsoft Office and Outlook
• Ability to accurately enter data into a computer system
• Ability to prioritize work to meet deadlines
• Strong attention to detail and data-entry accuracy
• Ability to multi-task and work accurately under pressure
• Ability to work through and solve problems independently
• Positive attitude, innovative, self-starter
• Excellent organizational and communication skills, both written and verbal

We Offer:

At VytlOne we foster a diverse and progressive culture that promotes a work-from-home model and a "dress-for-your-day" approach to work attire. Our team-oriented environment encourages collaboration and innovation. We offer highly competitive compensation and comprehensive health benefits including:

• Comprehensive mental health and wellbeing resources
• Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
• Company-paid basic life/AD&D, short-term and long-term disability insurance
• Rx, dental, vision, other voluntary benefits, and FSA
• Employer-matched 401k Plan
• Industry-leading PTO plan
• And more!

The innovative spirit at VytlOne will transform the way you think about pharmacy & healthcare services. As we pave the way in a relentless commitment to positive health outcomes, it's never been a better time to be part of the our team!

To Apply: please go online at

VytlOne is an EOE, including disability/vets