Roofing Installation Manager

Job Description

Job Description

About Us

JP Carroll Roofing has been serving Connecticut and Massachusetts since 1987 , with over 20,000 roofs installed and industry-leading warranties of up to 50 years . As proud members of the GAF President's Club , we provide expert roofing, siding, gutters, and window services backed by elite certifications and proven craftsmanship. We're known for reliability, integrity, and community-focused service across New England. If you're looking to grow your career in a high-performance team with strong values and long-term opportunity, JP Carroll Roofing has a place for you!

Position Summary

The Installation Manager (IM) leads and supports Project Managers (PMs) to ensure successful completion of residential construction projects. This role oversees scheduling, crew assignments, job quality, and cost management while maintaining high standards of safety and customer satisfaction. The IM is responsible for training and developing PMs, monitoring crew performance, and matching crews to projects based on skills and capabilities. Additional responsibilities include reviewing order changes, validating CRM (ServiceTitan) entries, and partnering with office staff to ensure accurate job costing and compliance with company standards.

Key Responsibilities

• Supervise and train Project Managers, ensuring they understand expectations and execute their roles effectively
• Assign crews to jobs based on workload and capabilities, maximizing available capacity
• Addressing and resolving project challenges in real time, including coordinating materials and equipment
• Review and validate change orders for accuracy and margin adherence
• Quality control for photos and reports submitted by PMs to ensure work quality meets company standards
• Oversee crew pay, ensuring all work is captured and relayed to Production Administrators for job costing
• Conduct occasional site visits for spot checks and quality control
• Serve as a technical resource for PMs and crew leaders, answering roofing or ServiceTitan-related questions
• Hold PMs accountable for Google review performance, accurate change orders, and adherence to processes
• Serves as a point of contact for customers throughout projects and addresses concerns as needed

Qualifications

Required:

• Previous experience in roofing or construction as a project manager or leader
• Strong computer literacy, with ability to use ServiceTitan or similar software
• Valid driver's license with a clean driving record
• Solid leadership experience with ability to manage and develop a team
• Problem-solving and prioritization experience while handling multiple projects at once.

Preferred:

• Roofing knowledge with ability to answer technical questions
• CDL license designation

Schedule & Compensation

• 8–10 hour shifts with weekend work as needed
• Full-time role with salary plus performance-based bonuses

Location: Danvers, MA - home base - role covers surrounding territory, going to projects in company provided vehicle

Pay Range: $75,000 - $90,000

Job Type: Full-time

FLSA: Exempt, Salary

Compensation for this role may be provided as hourly pay, salary, commission, piece-rate, bonuses, incentives, or a combination of these methods, depending on the position. The "Target Salary Compensation" listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary.

Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs.

Target Salary Compensation:

$75,000—$90,000 USD

Benefits:

Full-time employees are eligible to participate in the following benefits:

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Company sponsored Life and AD&D coverage
• Paid Time Off
• Opportunities for growth and on-the-job training

Why Join Us?

At JP Carroll Roofing, we take pride in our people, our work, and our commitment to integrity. If you're looking for a company where you can grow professionally while making a real impact, we'd love to hear from you!

Apply Today!