Manager
Burger King
Burger King Assistant Manager The Assistant Manager (AM) supports the Restaurant General Manager in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AM helps manage financial controls, operations, people development, Guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention). The AM has full accountability for restaurant operations in the absence of the Restaurant General Manager. An AM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position operates under the direct management of the Restaurant General Manager and helps lead the restaurant team. This position interacts with restaurant team members, the General Manager, outside vendors, members of the field operations team, and guests. RESPONSIBILITIES
- Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Motivates and directs team members and Shift Supervisors to exceed Guest expectations with fast and friendly service in clean surroundings
- Supervises and trains team members and Shift Supervisors on team stations, BKC products, processes and policies
- Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
- Assists RGM in enforcing compliance with government regulations, BK Market Policy, employment law, food safety, BK Security Policy, operations, and BK policies and procedures relating to all restaurant activities across shifts
- As part of the restaurant management team, recruits, hires, trains and works to retain effective team talent, by making decisions or recommendations on hiring and advancement
- Makes decisions or recommendations on the discipline and terminations of team members
- Available to work evenings, weekends and holidays
- Prompt and regular attendance for assigned shifts, meetings and training
- MAKE GUESTS FEEL SPECIAL!
- Other duties as assigned by the General Manager, District Manager, Officer or Director of the Company.
- Excellent oral and written communication and interpersonal skills.
- Professional personal appearance.
- Ability to organize and prioritize various duties and work under pressures of deadlines.
- Ability to resolve problem situations immediately.
- Ability to develop, execute and follow-up on action plans and management developmental plans.
- Ability to construct and work within a budget.
- Ability to read, write, analyze and interpret general business reports.
- Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to use a computer and calculator.
- Ability to work flexible hours. Ability to work days, evenings, weekends and holidays. Ability to work 50 - 65 hours per week up to six days a week.
- Must be 18 years of age or older.
- Has an automobile with the required insurance coverage available to drive for the Company
- Valid Driver's License
- High School Diploma or GED required, some college preferred
- Complete all internal certification programs
- 1 of experience working in the quick service restaurant industry
Vacancy posted 1 day ago
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