PRODUCT SPECIALIST

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Product Specialist Full Time | JH Chev Fuquay, Fuquay-Varina, NC, US Posted 30+ days ago | Requisition ID: 1002 Salary: $37,700.00 To $57,200.00 annually Overview We are looking for recent college graduates who want to grow with a progressive company. Our Product Specialists are trained to provide a world-class product presentation and delivery experience to all who enter our doors. They must learn the ins and outs of each vehicle model we have to offer and help the customer decide which model works best for them, their family, and their life. Responsibilities Greet and listen to customers to determine their vehicle needs, then provide options. Explain and review vehicle features before and after purchase. Complete vehicle sale paperwork with accuracy, to be turned over to Finance Manager. Research available vehicles, features and relevant products and translate their benefits to customers. Perform the Hiester Automotive Sales Process with each guest. Follow up with prospective customers and return calls, texts, and emails, maintaining a follow-up system that encourages repeat business and referrals. Maintain and update notes and information in the customer database. Maintain a high level of customer satisfaction. Other duties as assigned by management. Attend the 9:00 am Sales Meeting led by the Sales Managers to learn a daily training topic. Review ongoing customers and next steps and follow up after the meeting to earn business. Master phone skills necessary to prospect for new customers and lead to vehicle presentation and sale. Assist walk-in customers and be active when unscheduled customers enter the showroom. Work both individually and in a team environment to negotiate numbers and select the best vehicle for customers. Employee Benefits Medical Vision Dental Accident Critical Illness Short-Term and Long-Term Disability Plans Life Insurance 401(k) with company match Employee discounts on vehicle purchases, parts, and service Opportunities for advancement Qualifications Positive attitude and eagerness to learn. College Degree (2-year or 4-year). Professional appearance. Strong written and verbal communication skills. Strong organizational skills. Strong computer and phone skills. Valid and active driver’s license. Ability to pass background check and drug test. Automotive sales experience is a plus, but not required. Currently attending college classes? Apply today and ask about the Product Specialist Intern program. Schedule Closed every Sunday. Open Monday – Friday 9:00 am – 7:00 pm and Saturday 9:00 am – 5:00 pm. One weekday off every week (Tuesday, Wednesday, or Thursday). One Saturday off every month, with an early Friday the night before. #J-18808-Ljbffr