Front Desk Sales Member Services

Responsive recruiter

Benefits:

• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development
• Bonus based on performance

At Goldfish Swim School were not only passionate about building confident swimmers - were passionate about building careers. Our team creates the Golden Experience and WOW customer service that keeps families choosing Goldfish week after week making learning (and work) FUN!

Were looking for a part time Front Desk Sales & Member Services representative with strong sales skills to join our team! If you love building relationships and helping people find the right solution for their needs and if youre motivated by accomplishing goals and supporting business growth this could be the role for you.

O-fish-ial Summary:

In this position youll be one of the first people families interact with at Goldfish Swim School. You will be responsible for supporting membership growth and delivering an exceptional family experience through sales relationship building and front desk operations.

Perks & Benefits:

• Great hourly pay ($19 per hour) performance-based bonus opportunities
• Paid training and lifeguard certification
• Set weekly schedule
• Free swim lessons for children and siblings
• Culture-driven company that practices our core values as much as our swim skills

What success looks like:

• Growing membership by connecting with prospective families and helping them find the right swim lesson program contacting new inquiries promptly and converting into memberships
• Parents trust you as their go-to resource throughout their swim journey and new families feel welcomed informed and excited to enroll
• Achieving daily weekly and monthly enrollment goals
• Building relationships with current and prospective members through phone calls follow-up communication and in-person interactions
• Delivering exceptional customer service while answering questions and resolving concerns
• Processing registrations scheduling lessons and supporting front desk operations maintaining accurate records and assisting with administrative responsibilities
• Coordinating birthday parties and in-school special events
• Creating a welcoming clean and organized environment for members and guests
• Supporting a positive team culture and contribute to the overall Goldfish experience

What else should you know

• All team members receive Lifeguard CPR First Aid and AED certification
• Schedule will include at least one weekday evening (until 8:30pm) and one weekend (Saturday/Sunday) shift per workweek
• The work environment contains a warm humid pool environment with moderate noise levels
• Were looking for enthusiastic team members who enjoy connecting with people achieving goals and creating positive experiences

At Goldfish Swim School - Superior our core values are at the heart of everything we do and are behind every decision we make both in water and in life. That includes the commitment to treating all people with integrity compassion and trust. Were dedicated to building a team who is diverse in background identity perspective culture and experience. As a proud equal opportunity employer we value the qualities and characteristics that make you who you are. If you think you can see yourself as part of the GOLDEN Experience we encourage you to continue and apply!

Compensation: $19.00 per hour

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.

When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!

Making Waves with Passion Purpose & Core Values!

At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about lifes accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.