Veterinary Receptionist (Care Coordinator) - New England Veterinary Center & Cancer Center

New England Veterinary Center is currently seeking a full-time Veterinary Care Coordinator to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Position Overview Contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Key Responsibilities Provide excellent customer service in-person, over the phone, and during high-stress situations. Manage lobby flow, address concerns, calm distressed owners, and schedule appointments. Handle basic medical emergencies for pets and owners, ensuring safety and well-being. Assist with medication pickups, inquiries, and provide information about services and products. Input and manage data in practice management software, including billing and accounts. Assist with retail sales, weighing pets, processing faxes, and maintaining records. Reconcile cash drawer and perform end-of-day duties for accurate financial transactions. Qualifications (Required) Previous veterinary hospital experience. High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience. Knowledge of clerical procedures and ability to organize files and records. Excellent customer service skills, providing courteous and prompt assistance. Accurate cash handling and cashiering abilities. Strong multitasking skills with attention to detail. Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds. Schedule Varies between 12pm-11pm, 4 shifts per week which includes 1 weekend day per week. Set schedule. Pay Range

$19.35—$23.65 USD

What We Offer Medical, dental, and vision insurance. Paid Parental Leave (birth, adoption, foster). 401(k) with discretionary contribution. Team Member Pet Discounts. Emotional wellbeing support — including Calm app access and 24/7 EAP. CE stipends and career development resources. Grant Circle — a relief fund for team members facing personal hardship. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V #J-18808-Ljbffr PetVet Care Centers