Servicenow qa tester

job summary:
We are seeking a ServiceNow QA Tester to ensure the quality, reliability, and performance of our ServiceNow platform. This role is responsible for testing ServiceNow applications, integrations, CMDB enhancements, and platform upgrades. The ideal candidate has experience with ServiceNow testing, API integrations, CMDB validation, and regression testing in an Agile environment.

location: Columbus, Ohio
job type: Contract
salary: $45 - 60 per hour
work hours: 8am to 5pm
education: Bachelors


responsibilities:
Key Responsibilities

• Develop and execute test plans, test cases, and test scripts.
• Perform functional, integration, system, regression, and user acceptance testing (UAT).
• Validate integrations using REST/SOAP APIs, MID Servers, and third-party applications.
• Support ServiceNow upgrades, patches, and releases through comprehensive testing.

• Identify, document, track, and retest defects through resolution.
• Collaborate with developers, administrators, business analysts, and stakeholders.
• Execute automated testing using ServiceNow ATF when applicable.
• Maintain testing documentation and quality metrics.
• Test CMDB enhancements, Discovery, Service Mapping, and CI relationships.
• Verify CMDB data accuracy, completeness, and integrity.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or equivalent experience.
• 5+ years of software QA/testing experience.
• 3+ years of ServiceNow testing experience
• Experience testing ServiceNow modules including ITSM, ITOM, CMDB, Discovery, Service Mapping, and Service Catalog
• Experience testing REST and SOAP integration.
• Understanding of ServiceNow workflows and platform capabilities
• Strong analytical, troubleshooting, and communication skills.

qualifications:
Required Qualifications

Bachelor's degree in Information Technology, Computer Science, or equivalent experience.

5+ years of software QA/testing experience.

3+ years of ServiceNow testing experience

Experience testing ServiceNow modules including ITSM, ITOM, CMDB, Discovery, Service Mapping, and Service Catalog

Experience testing REST and SOAP integration.

Understanding of ServiceNow workflows and platform capabilities

Strong analytical, troubleshooting, and communication skills.

skills:
Agile,API integrations,CMDB,regression testing,ServiceNow applications,ServiceNow,ServiceNow platform,integrations,reliability,QA,testing

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).


This posting is open for thirty (30) days.