MIS SPECIALIST

Job Title

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

This position supports, advises, and maintains, various computer operations throughout a facility, including technical support, telecommunication, computer operations, and network administration.

Summary:

This position supports, advises, and maintains, various computer operations throughout a facility, including technical support, telecommunication, computer operations, and network administration.

Primary Duties and Responsibilities:

• Provides technical support to ensure that personal computers and server (hardware and software) are performing properly. Coordinates with the Corporate and/or Regional staff on an as needed basis or with other duties as assigned.
• Tracks technology inventory.
• Performs necessary research on specifications and orders hardware and software inventory required to be fully functional and in compliance with Corporate standards.
• May monitor the facility computer operation's budget in conjunction with Regional I.T. staff.
• Maintains security administration of systems and assigns local domain log-in profile and passwords for staff as necessary; ensures that users have access to appropriate applications and files that will allow them to perform their assigned duties.
• Creates, maintains, modifies, and produces accurate and timely reports using Crystal Reports on GEOnet system.
• Collaborates with the training department to develop and implement system training on a regular basis to all appropriate staff personnel.
• Maintains daily backups on LAN and restores when required.
• Maintains security, operation and maintenance of system.
• Ensures strict adherence to software licensing rules and maintains careful records.
• Generates reports and summaries requiring technical expertise on utilization, projected needs and other areas as requested by management.
• Travels to other facilities not limited to the staff's home region as needed.
• General knowledge of telephone systems.
• Performs other duties as assigned.

Minimum Requirements:

• Bachelor's degree in Computer Science or related field with a minimum of five (5) years of work experience in a related role with experience in hardware and software operations. Educational and progressive work experience may be substituted for a bachelor's degree at management's discretion.
• Ability to identify and solve computer problems and act independently with a wide variety of employees and vendors required.
• Good troubleshooting skills and the ability to understand and resolve technical problems independently.

GEO Secured Services Facility Overview

This unique community resource represents one of the few "purpose-built" community correctional centers of this size in the United States. The center consists of a two-story building designed and constructed to blend in with the community setting and to provide privacy, separation by gender, and full support space for the residents and staff. The facility features a kitchen building, expanded medical clinic and courtroom areas as well as a 14,000 square foot office building for client use.