Account Manager / BAS Stationary Specialist

Account Manager / BAS Stationary Specialist Charlotte, North Carolina Account Manager / BAS Stationary Specialist - Charlotte, NC - Up to $45/hr - Leading HVAC & Building Automation Contractor About the Opportunity A respected HVAC and Building Automation contractor in the Charlotte, NC region is seeking an experienced Account Manager / BAS Stationary Specialist to support one of their flagship customers.This on-site, stationary position is ideal for a BAS professional who excels in mission-critical environments where comfort, reliability, and building performance must be maintained at all times. In this role, you will serve as the primary on-site representative between the client and internal service teams, overseeing daily BAS and HVAC operations, responding to comfort calls, and coordinating technician dispatch as needed. Success in this position requires technical understanding, strong communication, and a proactive, customer-focused mindset. Title: Account Manager / BAS Stationary Specialist Location: Charlotte, NC Bonus: Discretionary Schedule: Stationary, On-Site (occasional after-hours support) Employment Type: Full-Time Key Responsibilities Serve as the main on-site point of contact, ensuring all BAS/HVAC service needs are addressed quickly and accurately Monitor and triage hot/cold calls through the BAS interface to diagnose comfort or operational issues Determine whether issues can be resolved via setpoint or sequence adjustments, or require technician escalation Dispatch mechanical and controls technicians, validating that all work is completed effectively Collaborate with facilities and internal service teams to maintain continuous system uptime and performance Provide consistent communication and maintain strong client relationships Remain flexible for occasional off-hour assistance to ensure 24/7 client coverage Perform basic BAS adjustments and system diagnostics; programming experience is a plus Ideal Candidate Experience as a BAS Specialist, Controls Technician, or Account Manager within an HVAC or automation environment Solid understanding of building automation and HVAC mechanical system operations Hands-on familiarity with BAS platforms such as Distech, Honeywell, JCI, Alerton, or Tridium Ability to troubleshoot control logic, network communication, and comfort-related issues Strong communication and leadership abilities to coordinate across technicians and client teams Basic IT/networking familiarity with connected BAS architectures Calm, proactive problem-solver who thrives in high-demand healthcare environments What’s Offered Hourly Rate: $40.00 - $45.00/hr (based on technical expertise) Discretionary Bonus Program Comprehensive Health, Dental, and Vision Coverage 401(k) with 4-5% Company Match Stationary On-Site Position (no travel required) Supportive, team-oriented culture with long-term career growth potential About the Company This companyis a North Carolina-based leader in Building Automation and HVAC solutions. It has built a strong regional reputation by combining decades of industry knowledge with modern controls technology and a service-first approach. #J-18808-Ljbffr ControlsJobs