Field Operations Technician

Field Operations Technician

Job Level: Entry Level

Location: Remote

Shift: FT

Compensation: $19-$25 an hour

About SunPower: SunPower's mission is to provide industry leading, innovative, end-to-end solar energy solutions with exceptional customer service. With over 30 years of experience in the US Residential Solar industry, we deliver an all-in-one solar solution that supports the transition to clean energy.

SunPower continues to grow through strategic acquisitions of leading solar companies. These have included SunPower, Blue Raven Solar, Complete Solar, and Sunder Energy. These transitions bring together the strengths, expertise, and shared commitment to making clean energy simpler and more accessible for everyone.

Benefits:

• Employee RSU Awards program
• Quarterly & Annual bonus program (based on performance)
• Competitive coverage for Health, Dental, and Vision insurance
• PTO/DTO for full-time employees
• 10 paid holidays
• Fully stocked breakroom with snacks, drinks, breakfast, and company provided lunch once a week!
• Ping pong and Corn hole in office
• CanyonPark Perks: Access to a gym, pickleball & basketball courts, outside patio areas, food trucks, and more!

Position Summary:

The Field Operations Technician (FOT) is an entry-level position responsible for completing all events assigned to them each day. This role is tasked with completing various tasks for getting each project through the installation, inspection, and energization phases. Additionally, the FOT I communicates with customers to assess needs and issues, coordinates with corporate office representatives for feedback and scheduling questions, and ensures that all assigned work is completed and documented accurately and efficiently. FOT I is expected to be able to handle up to 5 events per day and should not have more than 2 inspection failures attributed solely to their actions (or lack thereof) in any 3 month period. FOT I should be able to complete the work and meet the requirements as listed below.

Essential Duties:

• Complete all assigned daily events, including tasks related to installation, inspection preparation, and energization
• Perform on-site work such as equipment checks, documentation, system verification, and basic troubleshooting
• Ensure that all assigned field tasks meet quality standards and are completed within expected timeframes
• Prepare systems for inspections by verifying readiness, performing corrections, and ensuring required materials are on-site
• Document any site issues or risks that may affect inspection outcomes or system performance
• Accurately document all work performed, including photos, notes, and required forms
• Provide professional and courteous support during all customer interactions
• Work closely with corporate office representatives, schedulers, and project managers to coordinate event timing, updates, and required documentation
• Follow all safety protocols, PPE requirements, and company policies while performing field work

Minimum Qualifications:

• Entry-level experience in solar, construction, electrical work, field service, or related technical fields
• Ability to follow technical instructions and standard operating procedures
• Ability to complete multiple field events per day and maintain productivity standards
• Strong communication skills for interacting with customers and office staff
• Strong attention to detail to prevent inspection failures and ensure site readiness
• Basic problem-solving ability to handle on-site challenges
• Ability to work outdoors in varying weather conditions
• Capable of climbing ladders, lifting equipment, and working on rooftops (if required by company)
• Strong reliability, punctuality, and ability to work independently

While performing the duties of this job, the employee is regularly required to talk or hear. Regular periods of sitting or standing may be required by this position. In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.