System Engineer I
Reflexive Concepts
System Engineer I
Reflexive Concepts is seeking a System Engineer I to join our growing team! Reflexive Concepts is looking for a talented professional to provide 24x7 support to an existing Operations Center for a suite of Identity, Credential, and Access Management (ICAM) systems, monitoring systems and delivering Tier 1 and Tier 2 support using JIRA for ticket management.
Qualifications:
- Seven (7)+ years of relevant experience
- Bachelor's Degree or higher in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline An additional five (5) years of experience may be substituted for the degree, for a total of twelve (12) years
Required:
- Online and telephone customer support
- Public Key Infrastructure (PKI)
- Attribute Based Access Control (ABAC)
- Entitlements Management
- LDAP directories
- SQL and basic database querying abilities
- RESTful services
- Ticket tracking systems (e.g., JIRA, Redmine, ServiceNow)
- Linux operating systems
- Analyze system applications and perform troubleshooting.
- Understand and communicate complex software systems.
- Modify Confluence pages and write technical documentation to support customers.
- Assist with educating/training customers on software capabilities.
- Assist with understanding and defining customer needs.
- Work independently
Desired Skills:
- Must be able to work in a collaborative environment, with minimal supervision
Vacancy posted 4 days ago
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