Communications Systems Technician

Job Title

Supporting safe and effective transit operations by performing preventative and corrective maintenance on communication and fare systems.

Minimum Qualifications & Requirements

High School Diploma or GED and one (1) year of experience in:

• Communications systems maintenance
• Network hardware diagnostics
• SCADA operations and troubleshooting highly desired
• Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• Additional education cannot be substituted for experience.

Human Resources reserves the right to call only the most qualified applicants to the selection process. Medical Examination: Employment is contingent upon successfully passing a DOT physical examination. Drug Testing: Employment is contingent upon successfully passing a pre-employment drug test. This safety-sensitive position is subject to the Valley Metro RPTA's Drug and Alcohol Program, including drug and alcohol testing as required by program policy. Background Investigation: Employment is contingent upon successfully passing a background investigation. Licenses and Certifications: Valid Arizona Driver's License and the ability to maintain insurability under Valley Metro's Vehicle Insurance Policy. Position requires the incumbent to successfully qualify to operate light rail vehicles. Incumbent is required to obtain a Class B CDL permit within 90 days of attending New Employee Orientation and obtain a full Class B CDL with air brake endorsement within 6 months of hire.

Examples of Duties / Knowledge & Skills

The following functions are intended to provide a representative summary of the primary duties and responsibilities of this position and are not an exhaustive list of all duties that may be performed.

• Inspect, maintain, troubleshoot, repair, and support network, communication, and fare collection systems, including Supervisory Control and Data Acquisition (SCADA), Closed-Circuit Television (CCTV), Public Address (PA) systems, fiber optics, and network nodes.
• Maintain communication infrastructure and fare collection equipment, including variable message boards.
• Identify, gather, and test necessary parts; safely work with electricity; and operate and maintain specialized tools and equipment.
• Perform general cleaning, maintenance, and inventory management of tools, parts, and equipment.
• Respond to emergencies and maintain detailed inspection, repair, and inventory records.
• Support cross-functional projects, system upgrades, and technology implementations to improve operations.
• Perform other duties of a similar nature and level as assigned.

Required Knowledge & Skills:

• Extensive understanding of SCADA system hardware theories.
• Advanced comprehension of network diagnostics methodologies.
• Thorough grasp of surveillance equipment maintenance processes.
• Detailed understanding of fare collection system operations procedures.
• Comprehensive knowledge of CCTV and PA system functionality theories.
• In-depth understanding of electrical safety procedures.
• Basic awareness of inventory control and parts tracking processes.
• Using a computer and related software.

Skill in:

• Inspecting communication and fare equipment accurately.
• Troubleshooting network and video system failures.
• Repairing SCADA-related devices efficiently.
• Maintaining tools and equipment in working condition.
• Responding to system alarms promptly.
• Updating maintenance logs consistently.
• Facilitating replacement parts inventory accurately.
• Communication and interpersonal skills to exchange information and receive work direction.

Physical Demands / Work Environment

Work is performed in a combination of office/vehicle/outdoor setting with routine use of standard office and specialty equipment. This role requires heavy physical exertion; exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

This role typically requires sitting, handling, fine dexterity, visual acuity, hearing, speaking, walking, standing, lifting, carrying, pushing/pulling, kneeling, bending, climbing, reaching, twisting, crouching, balancing, crawling, noisy/distracting environment, foot controls, time pressure, tedious or exacting work, changing of tasks, multi-tasking, emergency situation, irregular work schedule/overtime, noisy/distracting environment and working with others on a team.

Valley Metro is a Drug-Free Workplace and an Equal Opportunity Employer.

Health Care Benefits

Effective on the first of the month following date of hire, benefited employees will be eligible for health coverage.

Medical/Vision/Employee Assistance Program (EAP) Insurance

Dental Insurance

Life/AD&D Insurance

Short Term Disability Insurance

Retirement Plans

Arizona State Retirement System (ASRS)

457 Deferred Compensation Plan (Optional)

Holiday Pay

Paid Holidays

Optional/Additional Benefits

Voluntary Life Insurance

Flexible Spending Account

Tuition Assistance

Free Employee Bus/Light Rail Card