Implementation Consultant

Implementation ConsultantThe Implementation Consultant is responsible for current workflow analysis and development; documenting, planning and implementation of future state workflow; and both remote and onsite customer training and go live support and post-live optimization. This role involves working from anywhere within the U.S. near an airport and requires significant travel.Key ResponsibilitiesConduct Current State Workflow Analysis.Design Future State Workflow, including System Workflow and Department Process Workflow.Determine application optimization within the department and provide the customer with Best Practice methodologies.Analyze unique configurations of customer sites and customize processes and training accordingly.Develop training plans and documentation.Coordinate and provide application training.Document training and other go live support activities.Provide Application Training and support to other internal staff as required.Identify, File and Follow-up Product Features and issue requests during implementation.Proactively be involved in change management processes related to implementations.Job ChallengesWorking under tight timelines and conflicting schedules.Managing multiple projects at one time.Adapting and meeting the expectations of challenging customers.Frequent, often short-notice travel for Radiology projects.Travel is required throughout North America including weekends.Keeping current in continually changing products and processes.Required Qualifications4+ years of experience using a PACS system in a healthcare environment.Ability to travel up to 80% of the time in the US and Canada.Valid and unrestricted passport to travel between the US and Canada.Preferred Qualifications4+ years experience working as a radiology technologist or a PACS administrator.2+ years of experience delivering training and/or education.4+ years of experience of hands-on experience in healthcare technology implementations.3+ years of experience working in or supporting the healthcare provider market with an intermediate understanding of clinical workflows.Experience developing & conducting presentations for various audiences.Intermediate level of knowledge in the healthcare imaging space, specifically radiology.Demonstrated intermediate analytical and problem-solving skills.Proven ability to communicate complex ideas in a clear, concise manner.2+ years of experience using specific Radiology Solutions PACS.