Collections Manager
Green Ai Technology
Role & responsibilities Manage and supervise the collection team and daily collection activities. Monitor team performance and achieve collection targets. Allocate cases and follow up on pending loan accounts. Guide and support collection agents in handling customer cases. Monitor daily calling, follow-ups, and payment commitments. Prepare and maintain daily/weekly collection reports. Handle escalated customer issues and support the team in resolving them. Ensure proper process and company guidelines are followed. Preferred candidate profile Experience in loan collection/recovery or tele-collection preferred. Previous experience in a team handling or supervisory role is an advantage. Good communication and negotiation skills. Good knowledge of MS Excel and basic computer operations. Ability to manage a team and achieve collection targets. Hindi communication is preferred. Target-oriented and responsible. Perks and benefits Competitive salary Performance-based incentives Work From Home opportunity Training and support Fixed working hours: 9 AM to 6:30 PM #J-18808-Ljbffr Green Ai Technology
Vacancy posted 1 day ago
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