Houseperson

Responsibilities Approach all encounters with guests and team members in a friendly, service-oriented manner. Maintain regular attendance in compliance with Fusion Hospitality Management standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of appearance and grooming, which include wearing a correct name tag when working. Always comply with Fusion Hospitality Management standards and policies to encourage safe and efficient hotel operations. Fulfill all guest requests or offer an option if request cannot be met. Know and understand all services and amenities the hotel offers. Report all maintenance problems or safety hazards by filling out a work order for engineering. Must always practice proper safety rules to ensure the safety and security of all guests and team members (issuance of keys, not announcing room numbers, fire procedures, etc.). Keep public seating area clean. Have a working knowledge of the hotel's safety procedures and equipment as well as emergency plans. Use chemicals and cleaning supplies according to directions. Collect dirty laundry periodically throughout the day. Stock Room Attendant carts to par. Replenish stock in housekeeping closets. Empty trash containers and cigarette urns daily. Transport all removal of trash and dirty linens from attendant carts. Sweep and vacuum floors, hallways and stairwells daily. Spot clean walls, carpet, light fixtures, etc. as necessary. Deliver special request items to guest rooms. Perform heavy cleaning daily in high use areas. Report any lost and found items to supervisor. Maintaining storage rooms in a clean and orderly manner. Perform other duties as requested by management. Attend all training/meetings as required by management. #J-18808-Ljbffr