Residential Manager

Residential Manager Job Description

Harc provides support for a lifetime to individuals with intellectual and related disabilities and their families so they may enjoy lives of quality, inclusion, and dignity. Harc was founded in 1951 by the visionary parents of children with intellectual and developmental disabilities (I/DD) who knew that their children had worth and were of value to society. Harc's guiding principle is to ensure that people with intellectual disabilities enjoy lives of quality, inclusion, and dignity. We do this through advocacy efforts and by providing community-based services that guide the people we support along the path toward building great lives, and leading lives of inclusion and meaning.

As the Manager of a residential group home, you will play a crucial role in overseeing the day-to-day operations and providing effective leadership for a team of dedicated staff members. This includes providing supervision, working closely with families and guardians to partner in supporting their loved ones, and supporting staff to help people lead lives of quality, inclusion, and dignity. You will also Advance Harc's mission in the community and governmental advocacy efforts; demonstrating respectful interactions with the people we support and their families, supporting activities that promote Harc, including attending and supporting fundraisers.

Key Responsibilities:

Program Management:

• Oversee the overall functioning of the residential group home, ensuring adherence to Harc, Inc.'s mission, values, and policies.
• Develop and implement individualized support plans for each resident, focusing on their unique needs, goals, and aspirations.
• Monitor and evaluate the effectiveness of programs and services, making adjustments as needed to optimize outcomes.
• Collaborate with interdisciplinary teams to coordinate and integrate services, including medical, behavioral, and vocational support.

Staff Supervision and Development:

• Recruit, train, supervise, and evaluate a team of direct support professionals, promoting a positive and inclusive work environment.
• Provide ongoing coaching, mentorship, and professional development opportunities to enhance staff performance and job satisfaction.
• Monitor and maintain staff training and certification, ensuring compliance with regulatory requirements and best practices.
• Oversee medication administration certification for staff in group home, ensuring adherence to medication protocols and compliance with regulations.
• Manage staff scheduling to ensure adequate coverage, taking into account individual and team needs, while maintaining budgetary guidelines.

Compliance and Financial Oversight:

• Understand and ensure compliance with all relevant regulations, licensing requirements, and quality assurance standards, particularly those outlined by the Department of Developmental Disabilities.
• Implement and maintain systems for personal financial oversight, including managing the finances of each resident, ensuring their financial well-being and compliance with funding guidelines.
• Develop and manage programmatic budgets, monitor expenses, and identify opportunities to optimize resources and secure funding for program needs.
• Maintain accurate and up-to-date financial records, conduct audits, and prepare financial reports for internal and external stakeholders.

Key Competencies:

Leadership:

• Demonstrated ability to lead and inspire a team, fostering a culture of respect, collaboration, and accountability.
• Strong problem-solving skills and the capacity to make sound decisions under pressure.
• Excellent organizational and time management abilities to prioritize tasks effectively and meet deadlines.
• Exceptional communication and interpersonal skills to interact with individuals with IDD, their families, staff members, and external stakeholders.

Person-Centered Approach:

• A deep commitment to supporting individuals with IDD in achieving their personal goals and maximizing their independence.
• Empathy, patience, and a non-judgmental attitude toward diverse abilities and backgrounds.
• Understanding of the principles of dignity, choice, and self-determination for individuals with IDD.

Advocacy and Collaboration:

• Knowledge of local resources and services for individuals with IDD, as well as the ability to build partnerships and collaborate with community organizations and stakeholders.
• Strong advocacy skills to promote inclusion and access to opportunities for individuals with IDD.
• Ability to work effectively with interdisciplinary teams, including case managers, healthcare professionals, educators, and other service providers.

Additional Job Functions:

• Maintain up-to-date training commensurate with the position.
• May be required to provide new hire orientation or become certified to teach Abuse and Neglect, CPR, PMT, or other trainings.
• Chairs in-house committees as assigned.
• Supports the people we support by participating in a 24-hour on-call administration availability for emergency notification and resolution.
• Flexibility to work evenings, and occasional weekends, and attend agency-wide events and fundraisers to support the needs of the organization.

Qualifications:

• Bachelor's degree in a relevant field (such as social work, psychology, special education, healthcare administration, or finance) is preferred. Equivalent work experience will be considered.
• Minimum of 3 years of experience working with individuals with IDD, preferably in a residential setting, with a strong understanding of compliance regulations and requirements, particularly those outlined by the Department of Developmental Disabilities.
• Demonstrated knowledge and experience in financial oversight, including managing personal finances for residents and budgeting for programmatic needs.
• Experience in developing and managing programmatic budgets, monitoring expenses, and securing funding for program needs.
• Proficiency in Microsoft Office Suite, Publisher, Google Suite, and various databases to effectively manage documentation, financial records, and communication.
• Valid Driver's License required, with reliable transportation, to attend off-site meetings, appointments, and agency-wide events.

Benefits:

• Generous paid time off, plus 11 paid holidays
• Affordable medical, dental, and vision benefits (Harc, Inc. covers up to 94% of a single person's health insurance premium)
• 401(k) retirement plan with a 9.5% employer contribution
• Employer-paid life insurance options
• Professional development opportunities, including tuition reimbursement
• Staff recognition and appreciation programs
• Harc, Inc. employees qualify for Public Service Loan Forgiveness (PSLF)

Equal Opportunity Employer

Harc, Inc. is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws.

Additional Information

This job description is intended to provide a general description of the position's essential functions, responsibilities, and qualifications. It is not intended to be an exhaustive list of all duties, responsibilities, skills, or working conditions associated with the role nor is it intended to be an employment contract. The organization reserves the right to revise this job description as business needs change.