Renewal Coordinator/CSR

Role: Renewal Coordinator

Location: Indianapolis, IN 46204-Onsite
Long Term Contract

Pay: $22/hr

About the Job : This position serves as the Licensing Renewal Coordinator of the Indiana Department of Insurance (IDOi), The Licensing Renewal Coordinator ls charged with the responsibility of maintaining state compliance with the laws, rules, policies, and procedures of renewal and reinstatement licensing of resident and non-resident insurance producers (agents/brokers) and consultants, and resident and non-resident Insurance agencies, The position accepts and reviews license renewal and reinstatement applications, Including any civil, criminal, or administrative background documents, and makes determinations as to a candidate's eliglblllty for renewal of a license as governed through the laws, rules, and policies of the state. The position works with the IDOi Enforcement Division, Vertafore/Sircon, NIPR, FINRA, and other state departments of Insurance in verifying possible disqualifications on an Individual or firm's record. The position also utilizes MyCase.in,gov, NIPR Attachments Warehouse, I-Site, Slrcon for States, e-PAL, INBlz, FINRA BrokerCheck, and other databases when reviewing renewal applications. The position processes license reinstatement waiver forms needed for producers to take the IDOi Laws & Regulations exam as a part of reinstating an expired license within one year of the license expiring. The position advises candidates on the reinstatement process and requirements and tracks a candidate's reinstatement progress. The position maintains the IDOi iicensing renewal and reinstatement web pages at . The position works with system vendors, such as Vertafore/Slrcon and NIPR, In troubleshooting system errors, addressing insurance producer, consultant, or agency renewal/reinstatement concerns, and Implementing system or process improvements. The position also manages all communications with Internal and external stakeholders regarding producer, consultant, and agency licensing renewal/reinstatement questions, concerns, or Initiatives. The position coordinates with and assists the Education Coordinator with the processing of continuing education (CE) due-date extension forms and CE retirement exemption forms.

Required/Desired Skills

Skill
Required /Desired
Amount
Candidate Experience
High School Diploma
| Required
| 0
|


Strong Customer Service experience in a business/professional environment.
| Required
| 2 Years
|


Practical knowledge of MS Office, Word, Excel, Teams.
| Required
| 2 Years
|


Prior experience in the LAH/P&C insurance industry (Life, Accident & Health; Property & Casualty).
| Highly desired
| 0
|


Prior experience working in a call center setting.
| Highly desired
| 0
|


Compensation: $22.00 per hour


About Us

We're more than Software Company with a creative side. We're a full-service creative studio with a serious technology background. We take a holistic view of sales and marketing, building digital brands that deliver real value to our client.

As a marketing agency, our innovative digital strategies grab and hold people's attention, and produce the communication and organizing tools needed for success. With a mix optimized to the specific goals of each client and the character of their target customer demographics, we provide true integration across media platforms and channels.

Our Vision
Inteletech Global, Inc provides consulting services to assist clients with their ongoing demand for changing IT environments. The early 2000s were an exciting time for IT. Digital technology was transforming our lives, and with each innovation, it became clear that digital was the future.
We use our Global Delivery Model for the success of every engagement. Improve effectiveness and efficiency of IT application environments by adopting re-usable software platforms. Our onsite teams work directly with our clients to understand and analyze the current-state of problems and design specifically tailored conceptual solutions.