Senior Product Specialist Health Benefits
$113.3k - $188.9kDeloitte LLP
Join our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. Work you'll do As a Senior Product Specialist on the Government & Public Services (GPS) Industry Solutions team, you will be responsible for:
- Leading end-to-end requirements gathering and business analysis for health and welfare benefits, including medical, dental, vision, life, and disability plans
- Translating client needs into business requirements, end-to-end process maps, and configuration-ready functional specifications
- Defining and documenting eligibility rules, enrollment logic, Qualified Life Events (QLEs), and payroll deduction rules for system configuration
- Designing future-state workflows aligned to BenefitsIQ product capabilities to support standardization and reduce customizations
- Collaborating with product, UI/UX, and technology teams to align screen behavior, rules-engine logic, and integration requirements
- Validating configurations through test scenarios, reconciliation activities, and issue resolution related to enrollment, payroll, and carrier outcomes
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
- Bachelor's degree
- 6+ years of experience delivering health and welfare benefits plans in roles such as product management, benefits operations, benefits administration, or business analysis
- 3+ years of experience with benefits platforms such as Workday, SAP, or ADP
- 2+ years of experience creating current-state and future-state business process maps
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve
- Experience supporting federal, state, or local government benefits products
- Experience supporting large employer benefits environments
- Experience with Federal Employees Health Benefits (FEHB), Postal Service Health Benefits (PSHB), and Affordable Care Act (ACA) compliance
Vacancy posted 21 days ago
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