Security Trainee
Norton Sound Health
Officer Trainee
Under supervision, the officer trainee will be taught to protect all property, material, equipment, supplies, buildings, patients and personnel located in the hospital from harm, injury, damage, loss or trespass, performing unarmed guarding and patrolling of premises to prevent or report fire, theft, vandalism, illegal entry, and other hazards.
The trainee will also be trained to uphold the organization's vision, mission, and corporate values. Demonstrate understanding of and compliance with organization's policies, procedures, code of conduct and work rules.
Essential Functions:
- Under close supervision, conduct regular walk through observations of the facility and grounds, including locking, unlocking and restricting traffic at various times
- Assists in managing hostile situations and aggressive individuals appropriately without intentionally exposing self or others to unreasonable risk of physical harm
- Respond to the scene of all fire, safety and security events throughout the facility, providing disaster, fire and hazard surveillance
- Assist staff with patient restraint and intervention in disruptions by patients, visitors, or staff, using physical restraints on patients only with authorization from clinical staff and in accordance with hospital protocol using the least force necessary to restrain or control a combative or unruly individual or to escort an individual as directed by the appropriate authority
- Compile and document all activities, findings, and occurrences using activity logs and incident reports
- When assigned, observe patients from signs of unsafe actions or reactions, intervene as required to prevent injury and maintain patient logs on observed patients
- Perform other duties as assigned
Personal Traits:
All Norton Sound Health Corporation employees are expected to consistently demonstrate the organization's values: integrity, cultural sensitivity and respect for traditional values, continual learning and improving, compassion, teamwork and pride. Employees are expected to demonstrate integrity, professionalism, accountability, cooperation with and consideration of others.
Required Knowledge:
All Norton Sound Health Corporation employees are expected to have general knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.
Job Specific knowledge is listed below:
- Basic understanding of security operations and procedures
Required Skills and Abilities:
All Norton Sound Health Corporation employees are expected to have a broad range of skills and abilities centered around a strong patient focus, efficient performance, and teamwork. All employees should have patient/customer service skills, interpersonal skills and good communication skills. All employees should have the ability to manage their time and organize their work to ensure efficient performance. In addition, all employees should have the ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly. Finally, all employees should have the ability to understand and manage patient/customer confidentiality.
Job specific skills and abilities are listed below:
- Above average customer service skills
- Ability to properly restrain combative individuals
Minimum Requirements:
Education - Degree - Program
High School Diploma or Equivalent
Experience - General (Non-supervisory) - Supervisory
Amount: - 1 year(s)Customer service or healthcare industry preferred - 0(years)
Type:
Must have both general and supervisory experience if indicated.
Credentials - Licensure, Certification, Etc.
Valid Driver License and eligible to operate a corporate vehicle within one year of hireWithin 90 days of hire, become proficient in the duties of a healthcare security officer at NSHC so as to warrant promotion to Security Officer.
Physical Requirements:
Use hands and arms to operate office or clinical equipment
Sit less than half the workday
Stand and/or walk more than half the workday
Lift or carry unaided less than 25 pounds
See and hear with normal acuity
Working Conditions:
Work is conducted in a standard office environment
Work is conducted in a standard clinical environment to include exposure to latex, biohazard, or other harmful substances
Work is conducted in a standard warehouse environment
No travel is required
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