Patient Access Prof./Patient Services Specialist Full-Time

Patient Access Prof./Patient Services Specialist Full-Time needed in our Valley Ortho Clinic!

This position will travel between our hospital clinic in Glenwood Springs to Silt, Aspen, and Willits off-site clinics as well!

To learn more about our Valley Ortho Clinic please click on this link: Orthopedic Services ValleyOrtho Glenwood Springs | OrthoValley

As the Patient Access Prof./Patient Service Specialist you will:

GENERAL OBJECTIVES:

1. Provides patients and physicians professional and friendly billing and reception duties and knowledge of Orthopedics at Valley View.
2. Responsible for providing exemplary guest service to all internal and external customers. This service includes phone and face-to-face interaction with our patients, expeditiously determining and meeting patients’ needs, assisting patients when appropriate, and displaying an approachable and professional image in personal appearance.
3. This position requires knowledge of healthcare terminology, health insurance, electronic medical records system, HIPPA, and familiarity with CPT and ICD-10 principles.
4. Organizes patient flow, keeping physicians and patients on schedule.
5. Maintains patient files and accounts in a professionally accurate manner.
6. Screens office manager, physician and nurse calls, handling appropriately.
7. Ensures billing and collection processes are maintained.
8. Assists as necessary in a timely manner with all billing and collection efforts.

QUALIFICATIONS:

Skills:

• Clerical: typing filing, scheduling, and strong computer skills; Exceptional customer service skills; Must be detail oriented with excellent telephone and communication skills; Ability to multitask in a fast-paced environment; Bilingual (English/Spanish) preferred.

Experience:

• Two years in a reception or clerical field.
• One to two years of customer service required.
• Previous experience in insurance verification, patient registration, collections or billing required.

SALARY RANGE

• ‎$20.00 to $28.87/hour
• Entry salary dependent upon education, skill set, and experience.

BENEFITS

• Medical, Dental and Vision coverage including coverage for eligible dependents
• Employer paid basic life coverage with buy-up coverage options
• Flexible Spending Account (FSA) for health care and dependent care.
• Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.
• Tuition Assistance Available
• Retirement Plan 401(a)
• Retirement Plan 403(b) plans with employer matching contributions.
• Employee Assistance Program
• Employee discount on Valley View Medical Services
• Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s)
• Free Use of Sunlight and Aspen SkiCo day passes, based on availability.

Loan Repayment:

Valley View is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!

APPLICATION SUBMISSION END DATE

This position will be open for a minimum of three days and until a top applicant is identified.

About Us
Located between Aspen and Vail, along the Colorado River, Glenwood Springs is a mecca for outdoor adventures in our beautiful mountains. When you are looking to relax, we also have the largest hot springs pool in the world. As a community with a population of about 10,000, Glenwood Springs is an ideal size.

Valley View Hospital offers exceptional benefits, including a robust health and dental plan; vision and life insurance; defined contribution pension plan; 403(b); and generous accrual of vacation/sick days. Relocation and other financial assistance may apply, along with many more employee perks.

At Valley View, our mission is to provide convenient, connected care to the communities of Western Colorado with scope, technology, and expertise that are rarely found in regional hospitals.