Maintenance Team Member

Job Description

Job Description

POSITION: Maintenance Team Member

REPORTS TO : Maintenance Team Leader

COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility

LOCATION: Riverstone - 2005 Crystal River Pkwy San Marcos, TX 78666

SUMMARY

The Maintenance Team Member is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.

RESPONSIBILITIES (Including but not limited to)

• Maintains the facility and grounds based on community objectives.
• Follow practices for the safe operation, maintenance, and repair of all facility equipment, including compliance with health, safety, and OSHA programs, policies, procedures, and reports.
• Responds to work orders promptly, including after-hours on-call maintenance requests. Participates in the on-call rotation with the rest of the Maintenance Team.
• Assists with the inspection of public areas and resident apartments to ensure proper maintenance and standards are achieved and sustained.
• Follow Solidago, city, state, federal, and EPA air conditioning and refrigeration record-keeping requirements and procedures, are met as to the maintenance, service, repair, and disposal of air conditioning and refrigeration equipment and refrigerant.
• Follow health department, city, state, and federal procedures, practices, and record-keeping requirements applicable to pools and spas are followed to maintain proper water chemistry and sanitation.
• Keep storage areas, tools, and equipment secure at all times.
• Participates in Solidago training as required.

QUALIFICATIONS

• 3-5 years of relevant maintenance experience.
• Must have excellent customer service skills, attention to detail, and basic maintenance skills.
• Working knowledge of pool service and maintenance is required.
• High school diploma or GED equivalent preferred.
• Must be able to lift a minimum of 75 lbs. and work 8-12 hour standing shifts.
• Must be able to work weekends and be available for on-call emergencies.
• Ability to embody the Solidago Standards

BENEFITS

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Paid Holidays
• Dental
• 401k Retirement Plan
• Employee Assistance Program (EAP)
• Competitive bonus structure
• Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave, etc.

WORK ENVIRONMENT

You are required to work both inside and outside of the office and in all areas of the residential property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and landscape may be unpleasant and/or hazardous.

PHYSICAL DEMANDS:

To successfully perform the essential functions of this role, the team member must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials. The position requires the ability to access all areas of the property—both interior and exterior—in varying weather conditions, including rain, snow, heat, and wind.

Team members must be capable of lifting or moving items up to 20 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs.

This job description is not intended to be an exhaustive list of all duties. Team members are expected to follow additional instructions and perform other related tasks as assigned by their Team Leader.

Additional responsibilities/tasks within the position's purpose may be assigned. LDG Development LLC & its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions/needs. Rev 9. 2025