Customer Service Representative

Job Description

Morgan Hunter is partnering with a growing apparel company to add a Customer Service Representative to their team. This role will support multiple customer accounts while working closely with warehouse, delivery, and sales teams to ensure smooth order processing and customer support. This position is ideal for an organized, proactive individual with strong communication skills and a talent for problem-solving in a fast-paced environment.

Key Responsibilities

• Process and enter customer orders accurately and efficiently
• Generate and print price tickets and barcode labels
• Initiate return merchandise call tags and process customer credits
• Coordinate and expedite special event orders and requests
• Manage art requests in collaboration with the in-house art department
• Communicate with artists and production teams to resolve design, quality, and delivery issues
• Provide exceptional support to customers and internal team members

Qualifications

• Strong computer proficiency required
• Excellent organizational and multitasking abilities
• Exceptional attention to detail and accuracy
• Strong verbal and written communication skills
• Ability to work independently and collaboratively within a team environment
• Proven ability to prioritize tasks and make sound decisions in a fast-paced setting

MH456

Keywords:
Customer Service, CSR, Administrative, Order Entry, Client Support, Distribution