Service Contract Management Specialist

Full-time

SUNGROW(Y)

: We're looking for a Service Contract Management Specialist to join our team onsite or hybrid, based in Houston, contribute to our rapid expansion. As a direct report to the Manager of Service BD, this pivotal role stands as a cornerstone within our services team. The role encompasses spearheading contract development and management across the North America markets and serves as the primary interface with our clients. Core Responsibilities: Formulate and apply contract management strategies and procedures that are in harmony with company ambitions. Establish and upkeep comprehensive databases for Service contract components. Collaborate with Service and Sales teams to distill best practices and advocate for procedural enhancements to boost efficiency. Analyze and address Service stipulations within Master Service Agreements and Individual Service Agreements alongside clients. Work alongside the Sales department to negotiate and finalize non-standard contract terms. Oversee the complete contract cycle: from drafting and evaluation to endorsement and finalization. Interface with Service and Maintenance teams to cater to specific Long-Term Service Agreement requirements for photovoltaic and battery storage setups. Verify that all service scopes in the Statement of Work and associated Exhibits are accurately reflected in the final pricing. Engage in the examination and negotiation of subcontractor agreements and oversee warranty document amendments. Validate approvals for custom service scopes or modifications to the standard offerings. Address contract-related disputes, claims, and terminations proactively. Maintain robust communication channels to preempt potential issues or emerging needs. Ensure meticulous contract documentation within the company's database.

Vacancy posted more than 2 months ago
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