System Administrator

Description Position: System Administrator Pay Range: $39.00 to $42.00 per hour FLSA Classification: Non-exempt Join the Team That Puts Community First! Foothill Credit Union isn’t just a financial institution—we’re a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we’ve been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members'' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial—placing us among the best in the industry. Recognized by America''s Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. #1 in California for Q4 2025 in the overall return of value to members among peer credit unions ($700MM–$1B), according to Callahan & Associates. But we’re more than numbers—we’re a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you’re not just building a career—you’re making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with 6% dollar-for-dollar match Profit-Sharing Plan Loan discounts Paid Holidays Paid Time-Off And more! What You''ll Do: Join our team as a System Administrator and take a hands-on role in powering a modern, secure, and resilient hybrid IT environment! Reporting to the Director of Information Technology, you’ll be at the center of our technology operations—managing Microsoft workstations, VMware virtualization, Windows and Linux servers, and mobile device management. You’ll help keep our systems running smoothly, securely, and reliably while safeguarding sensitive data and ensuring regulatory compliance in a dynamic credit union environment. This is a role for a proactive problem-solver who thrives on keeping systems up to date, resolving work orders and projects on schedule, and delivering outstanding support to end users. If you’re energized by technology, passionate about security, and ready to make a real impact, we’d love to hear from you! This position may require working weekends, holidays, and extended hours on short notice. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required but may not be all-inclusive. Key Responsibilities Manage, maintain, and secure Foothill’s computer systems Responsible for uptime, security patches, user permissions, and troubleshooting complex issues. Troubleshoot techniques to resolve technical problems of moderate to high scope and complexity to include the integration of hardware and operating systems Administer and maintain hybrid infrastructure across on-premises and cloud-based Microsoft environments, including LAN and WAN equipment Maintain and configure Microsoft cloud services, e.g. Intune, Entra, Office 365 etc. Manage Windows workstations, Windows Servers and Linux systems to ensure performance, reliability, and uptime Oversee VMware virtualization platforms (ESXi, vCenter), including provisioning and resource optimization Plan, test, and deploy system updates, patches, and upgrades across servers, endpoints, and mobile devices Monitor network connectivity, system performance, and availability Collaborate closely with the technology team system deployments and cybersecurity initiatives Perform daily and monthly checklists of critical systems Furnish documentation, diagrams, and other reports Assist end-users with telephone and telecommunications-related issues, configuration and maintenance of phone system, voice mail, and other technical support issues Backup and Disaster Recovery Design, implement, and maintain virtual backup solutions for VMware environments and critical systems Perform regular backups and ensure successful completion through monitoring and reporting Conduct periodic recovery testing and disaster recovery drills Manage retention policies and ensure compliance with regulatory requirements Assist with the preparation, maintenance, and testing of Foothill’s disaster recovery plan and Business Continuity Plan (BCP) Responsible for remaining current on the latest industry news involving various computer-based and human threats to Foothill’s network infrastructure, including viruses, external/internal penetration, and other internal risks affecting the stability and confidentiality/integrity of data Responsible for the development and maintenance of a plan to audit end-users’ workstations on an ongoing semi-annual basis Responsible for cross-training Information System team members as backup knowledge of network protocols, traffic log analysis, and network security architecture Assist with computer operations as needed Attend meetings as required or assigned May perform other duties or projects as assigned Mobile Device Management (MDM) Administer and support MDM solutions (e.g., Microsoft Intune or similar platforms) Enroll, configure, and manage corporate and BYOD mobile devices (iOS, Android, laptops) Enforce security policies including device encryption, PIN/password policies, and remote wipe capabilities Manage application deployment, updates, and patching for mobile devices Monitor device compliance and remediate non-compliant devices Integrate MDM with identity systems (e.g., Azure AD) and conditional access policies Security and Compliance Implement and enforce data security controls across servers, endpoints, and mobile devices Ensure secure integration across Microsoft and Linux platforms Monitor logs, alerts, and security events to identify and respond to threats Collaborate with the Senior Network Administrator and the IT team to ensure all systems conform to the security standards. Support audits and maintain compliance with standards such as NCUA and FFIEC Knowledge of vulnerability management lifecycle General Administration Responsible for maintaining Azure, Active Directory, Group Policy, DNS, DHCP, and identity services Troubleshoot infrastructure, network, virtualization, backup, and endpoint issues Develop, maintain, and enforce infrastructure standards, technical documentation, system architecture diagrams, and operational procedures to ensure consistency, reliability, and compliance across the IT environment. Requirements Experience and Education Requirements Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience) Five (5) years of system administration experience in a hybrid environment Three (3) years of IT security experience on firewalls, next-gen antivirus, and access controls. Strong expertise in Windows Server administration (AD, DNS, DHCP, GPO) Working knowledge of Linux systems (Ubuntu, RHEL or similar) Experience with VMware vSphere (ESXi, vCenter) Hands-on experience with MDM platforms (Microsoft Intune preferred) Experience with backup and recovery solutions (e.g., Veeam or similar) Experience in supporting desktop, workstation hardware, mitigating end-user data Experience with Cloud Platforms Preferred Certifications Microsoft Certified: Azure Administrator Associate Microsoft: Microsoft Certified Systems Engineer (MCSE) VMware Certified Professional (VCP) CompTIA Security+ Microsoft Endpoint Administrator (Intune) or similar Other Skills and Abilities In-depth knowledge of operating systems (Linux/Windows) and networking fundamentals Knowledgeable of cybersecurity best practices Understanding of endpoint security, identity management, and compliance frameworks Demonstrated knowledge of designing, implementing, administering, and troubleshooting Microsoft Hyper-V environments, including failover clustering, virtual machine lifecycle management, performance optimization, high availability, disaster recovery, and migration strategies. Demonstrated knowledge of designing, implementing, administering, and supporting Nutanix Hyperconverged Infrastructure (HCI), including cluster deployment, Prism management, storage optimization, capacity planning, performance monitoring, upgrades, and ongoing operational support. Strong troubleshooting skills and analytical across infrastructure, endpoints, and mobile environments Attention to detail with a focus on security and compliance related trends Ability to manage multiple systems and priorities effectively Clear communication and strong documentation skills Remain knowledgeable of technical industry advancements and comply with all requirements concerning responsibility Ability to determine priority based on the criticality of issues and several users affected Provide all team members with the highest level of support and service possible Ability to handle multiple tasks with attention to detail and perform duties with minimal supervision Ability to use discretion when handling confidential information Self-motivated and frequently demonstrates initiative by going "above and beyond" performing what is required for the position Ability to maintain a good working relationship with all team members, members, and vendors and to use good judgment in recognizing the scope of authority Must be able to travel within the branch network regularly Must have a method of transportation when needed to carry out essential job-related functions; if operating a motor vehicle, must have a valid driver''s license and proof of at least minimum automobile insurance coverage as required by the State of California. Foothill Credit Union is an Equal Opportunity Employer and does not discriminate against any team member or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, intersectionality, status as a veteran, and basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr