Courier

Couriers are responsible for patient care by transporting specimens, supplies, and mail between healthcare facilities and laboratories. Innovative thinker with strong conceptual and problem-solving skills. Meticulous attention to detail with the ability to multi-task. Strong organizational, administrative, and planning skills. Ability to work under pressure and react effectively to urgent situations. Ability to work independently and as part of a team. Excellent communication skills. Physically fit with the ability to lift at least 20 pounds. Responsible for a vehicle maintenance schedule and upkeeping of provided vehicles. Ensuring that medical items are securely stored in the delivery vehicle. Ensuring that the documentation corresponds to each item. Ensuring the punctual collection and delivery of medical items from the healthcare facilities Demonstrate integrity and accountability in dealing with clients. Must be able to communicate in an effective and professional manner with clients, their representatives and have the ability to understand and follow detailed instructions. Performs routine inspections and maintenance to ensure the vehicle remains in proper working condition. Provides backup support for patient transports as needed, maintaining a valid driver’s license and patient transportation certification. Possesses comprehensive knowledge of courier route schedules to ensure efficient and timely deliveries. Values i - Innovation "Think Forward" "Set Out-Of-The Box Goals" "Exploring new possibilities" I am the change agent that advocates for our customers. I think outside of the box to create Exceptional experiences that set us apart. I look for solutions and think of new ways to solve problems, even if it is outside of my department. C - Compassion "Demonstrate genuine concern" "Display a Selfless attitude" I show kindness in every interaction. I strive to build trust with our co-workers and customers. I will communicate with our co-workers and customers in a way they understand. I will make time to address our co-workers and customers' needs. A - Accountability "Show integrity" "Accept Ownership & Responsibility" I will demonstrate integrity by doing the right thing, being honest and having strong moral principles. When mistakes occur, I take the necessary steps to correct them, without dismissing patient concerns and follow through until resolution. I fully document actions taken to ensure continuity of care. I communicate expectations and follow up within defined time frames and provide updates as I understand them for my customers and teammates. R - Respect "We value diversity" "Respect is earned" I treat all people with dignity and respect, regardless of their beliefs. I do not use negative/derogatory language. I accept constructive feedback and suggestions for the greater good. E - Empowerment "Share Knowledge" "Take Action" I will share knowledge to empower others and encourage them to make informed decisions. I encourage others to reach their full potential. I will encourage trying new things, diverse ideas, and learning from our mistakes. I have the freedom to do what is right for our customers. Organization Expectations Communication The process of sending and receiving messages with words, verbally, written or in sign language. Customer Focus Identifying and responding to current and future patient and other customers’ needs; providing excellent service to internal and external patients and other customers. Initiative Identifying and dealing with issues proactively and persistently; seizing opportunities that arise. Self-Development Lifelong, voluntary, and self-motivated learning. Teamwork Effectively work and complete assignments in group settings. Works independently and cooperatively with others to achieve common goals. SKILLS, KNOWLEDGE AND ABILITIES Adaptability Compliant with federal, state, and agency regulations Communication skills - oral/written/reading Safe driving skills MINIMUM EXPERIENCE REQUIRED N/A MINIMUM EDUCATION REQUIRED High School Diploma or General Education Degree Required LICENSURE/CERTIFICATION REQUIRED Driver's License in the State of New Mexico Required #J-18808-Ljbffr